Checkout Success page coming up with error message

Hi everyone,
When an order is placed on my site, the checkout success page just displays an error:
[an error occurred while processing this directive]
Anyone ever had this one before?
The order emails are still being sent out, its just that page that won't display.

What version of Zen Cart?

Clean install or upgrade? If an upgrade from what version to what version?

Do you have the files:
/includes/languages/english/html_includes/define_checkout_success.php
/includes/languages/english/html_includes/your_template_dir/define_checkout_success.php

I am running 1.3.6 as an upgrade from 1.3.5
I have both of those files.
The site was running fine one minute and then it started with that error message. I went back through the files that I made changes too and all I did was text changes and nothing more.

Try reloading the files:
/includes/modules/pages/checkout_success/.
/includes/modules/send_or_spend.php
/includes/templates/template_default/templates/tpl_checkout_success_default.php
/includes/languages/english/checkout_success.php
/includes/templates/template_default/templates/tpl_modules_send_or_spend.php
/includes/templates/template_default/templates/tpl_modules_downloads.php

If using overrides on these files for example:
/includes/templates/your_template_dir/templates/tpl_checkout_success_default.php
/includes/languages/english/your_template_dir/checkout_success.php

Replacing the files didn't help. Any other file that could be causing the problem?

A lot of files could ... :blink:

Sounds like you have a bad upload of something but this is hard to pinpoint especially based on the page you have the error ...

You might want to use something like Beyond Compare from scootersoftware.com and see if you missed an update or have a corrupt file or something on the server vs a clean v1.3.6 ...

Or, try installing a clean v1.3.6 in a test directory with a test database and the demo products and see if this repeats or fixes the error ...

Another method is to try the Classic Template to see if it is your templates and overrides causing this ...

You can recreate the error by going to:
http://www.boogiebabystore.com/store/index.php?main_page=
and placing an order. Its set to test mode so you can use the test credit card number of 4007000000027.
In firefox it comes up with the "an error occurred while processing this directive", In internet explorer it does the http 500 error and says that either the page is missing or there is a programming error.
I have too many hours into this site to start over now. I have already tried reloading all of the files that I have done any modifications on since the error started and it didn't make a difference.

Heres something interesting, I just got the same error message while working in the admin section, when I hit refresh on my browser the error went away and the page came up properly.
So I tried hitting refresh on the page that gave the error after ordering and then the proper checkout success page came up.
This seems really bizarre and I just can't figure it out.

Do you see errors in your error log for your site?

Where can I even find the error logs at?

Try looking in the Control Panel for your domain ... there is usually a place where you can see your error logs ...

Where can I even find the error logs at?

Do you have a Control Panel for your domain such as CPanel?

There isn't anything recent for that site. It doesn't seem like its making an active error, its just not loading pages or something strange.

Try navigating around your site ... and when you hit an error ... go look a your error logs and see if anything shows ...

I never did figure out why I am getting this error message in the store. It doesn't create an error in my error log in cpanel so its not something that is going on with the server, its directly related to the zencart files.
The funny thing is that it still sends out the order confirmation emails and shows the order in zencart. So everything is going through properly, it just won't come up with the confirmation page at the end.
Anyone have any ideas?