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Product Info Page not found!! - Please Help

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13 Jan 2007, 10:31 AM
#1
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wdkstudio

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Product Info Page not found!! - Please Help

Hi

this is my first use of ZenCart so I'm still finding my feet.

I've added my first product which shows up in New Products for January
and shows on Category Menu.

When I click to view the product details page I get 'page not found'

I have tried switching templates to see whether it's a page I need to have added to my 'custom' template folder, but I get the same result on all templates.

Any help would be much appreciated.

Thanks

:huh:

13 Jan 2007, 11:32 AM
#2
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Re: Product Info Page not found!! - Please Help

Could you post a link where we could see this?

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13 Jan 2007, 11:40 AM
#3
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wdkstudio

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Re: Product Info Page not found!! - Please Help

Hi

this is the link to the site

http://www.oxfordstreetbooks.com/index.php

any help welcome

thanks

13 Jan 2007, 12:01 PM
#4
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Re: Product Info Page not found!! - Please Help

Congratulations on making the jump from OsCommerce. We'll try to ensure that you don't regret it.

Does the following directory exist on your site, and if so, which files does it have in it?

includes/modules/pages/product_info/

Kuroi Web Design and Development | Twitter

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13 Jan 2007, 12:28 PM
#5
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wdkstudio

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Re: Product Info Page not found!! - Please Help

Thanks for a great response.

No Product_info directory exists, let alone any files in it!!

Did I miss this off in the instal?

Cheers

13 Jan 2007, 12:45 PM
#6
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Re: Product Info Page not found!! - Please Help

Yep. This would be the problem. The missing directory should contain the header file that prepares data to be shown on the page you are calling. No directory / header file causes you to be jumped to the 404 page not found page (albeit with a visitor-friendly sitemap).

Did you leave it off the install? Well that's a bit of a mystery. Unless you selectively installed the release pack, it should be there :schmoll:. So this rather begs the question, are there going to be other files missing?

You're running Zen Cart 1.3.6 with a properly separately out template. So my recommendation would be to overwrite your existing fileset with the 1.3.7 release package and upgrade your database (taking care not to install, though with just a handful of categories and a single product it wouldn't be catastrophic if you did). At this stage of the development that should be a quick and easy upgrade and a lot less risky than bashing on with doubts about what other files might be missing.

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13 Jan 2007, 1:32 PM
#7
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Re: Product Info Page not found!! - Please Help

I'm very impressed with this level of support on the forum.

Thanks for your great help

13 Jan 2007, 1:36 PM
#8
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Re: Product Info Page not found!! - Please Help

The enthusiasm reflects the quality of the product :jump:
(and you're welcome)

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4 Feb 2009, 4:56 PM
#9
romy avatar

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Re: Product Info Page not found!! - Please Help

I get Page Not Found
http://elephat.net/product_info
When I login and click an item in my sidebox cart.

have all my files in modules/pages/product_info