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Okay im going crazy

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13 Jan 2007, 9:17 PM
#1
spjutulf avatar

spjutulf

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Okay im going crazy

Now im relly going crazy!

At first it worked excellent to send mails with the PHP delivery method, but now it just stopped working just like that.

My host claims she did not change anything, im in despearte need of help.

Please help me.

SiteAdress: http://cpds.1zev.com

Im going crazy if this cant be fixed with out reinstalling eveything, Cause it worked when the install was fresh.

Please help me.

13 Jan 2007, 9:30 PM
#2
spjutulf avatar

spjutulf

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Re: Okay im going crazy

Some Settings

E-Mail Transport Method PHP
E-Mail Linefeeds LF Info
Use MIME HTML When Sending Emails true Info
Send E-Mails true Info
Verify E-Mail Addresses Through DNS true Info
Email Archiving Active? true Info
E-Mail Friendly-Errors true Info
Email Address (Displayed to Contact you) [email protected] Info
Email Address (sent FROM) [email protected] Info
Emails must send from known domain? No Info
Email Admin Format? TEXT Info
Send Copy of Order Confirmation Emails To [email protected] Info
Send Copy of Create Account Emails To - Status 0 Info
Send Copy of Create Account Emails To [email protected] Info
Send Copy of Tell a Friend Emails To - Status 0 Info
Send Copy of Tell a Friend Emails To [email protected] Info
Send Copy of Customer GV Send Emails To - Status 0 Info
Send Copy of Customer GV Send Emails To [email protected] Info
Send Copy of Admin GV Mail Emails To - Status 0 Info
Send Copy of Customer Admin GV Mail Emails To [email protected] Info
Send Copy of Admin Discount Coupon Mail Emails To - Status 0 Info
Send Copy of Customer Admin Discount Coupon Mail Emails To [email protected] Info
Send Copy of Admin Orders Status Emails To - Status 0 Info
Send Copy of Admin Orders Status Emails To [email protected] Info
Send Notice of Pending Reviews Emails To - Status 0 Info
Send Notice of Pending Reviews Emails To [email protected] Info
Set "Contact Us" Email Dropdown List Info
Allow Guest To Tell A Friend false Info
Contact Us - Show Store Name and Address 1 Info
Send Low Stock Emails 0 Info
Send Low Stock Emails To [email protected] Info
Display "Newsletter Unsubscribe" Link? true Info
Audience-Select Count Display true Info
SMTP Email Account Mailbox [email protected] Info
SMTP Email Account Password *********Info
SMTP Email Mail Host mail.cpds.1zev.com Info
SMTP Email Mail Server Port 25 Info
Convert currencies for Text emails £,£:€,€ Info

17 Jan 2007, 3:25 PM
#3
drbyte avatar

drbyte

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Re: Okay im going crazy

spjutulf:

Email Archiving Active? trueWhat information is contained in the email_history table ?

.
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18 Jan 2007, 12:04 PM
#4
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Re: Okay im going crazy

First thanks for replaying!

Here is my e-mail archive log:

Date Sent Customer's Name Email Address Subject Format
01/14/2007 08:14:20 Daniel Lagerman [email protected] test... HTML
01/14/2007 08:13:51 Daniel Lagerman [email protected] test... HTML
01/14/2007 08:13:03 Daniel Lagerman [email protected] test... HTML
01/14/2007 08:00:19 Daniel Lagerman [email protected] test... HTML
01/14/2007 07:55:19 Daniel Lagerman [email protected] test... HTML
01/14/2007 07:54:42 Daniel Lagerman [email protected] test... HTML
01/14/2007 07:53:50 Daniel Lagerman [email protected] test... HTML
01/14/2007 07:52:31 Daniel Lagerman [email protected] test... HTML
01/14/2007 07:47:20 Daniel Lagerman [email protected] test... HTML
01/14/2007 07:46:18 Daniel Lagerman [email protected] test... HTML
01/14/2007 07:45:17 Daniel Lagerman [email protected] test... HTML
01/14/2007 07:44:21 Daniel Lagerman [email protected] test... HTML
01/14/2007 07:40:15 Daniel Lagerman [email protected] test... HTML
01/14/2007 07:25:25 Daniel Lagerman [email protected] test... HTML
01/14/2007 07:19:04 Daniel Lagerman [email protected] test... HTML
01/14/2007 07:16:27 Daniel Lagerman [email protected] test... HTML
01/14/2007 04:58:33 Daniel Lagerman [email protected] test... HTML

Those are all test mails i have sent.

The mails worked before but just stopped woking, my host has not changed anything and i have not touched the e-mail settings except trying the diffrent delivery methods. PHP was the one that worked before.

This it was it says in the box when you click a mail.

Module: direct_email

To: Daniel Lagerman [[email protected]]
From: Crazy Product Deals Store [[email protected]]
Sent: 2007-01-14 07:45:17
Subject: test

Message Excerpt:

test...

19 Jan 2007, 11:19 AM
#5
drbyte avatar

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Re: Okay im going crazy

So, Zen Cart is generating the email and handing it off to your server, but your server is dumping it into a black hole for some reason.

  1. Have you tested sending to some "other" email address?
  2. Have you tried setting the "Emails must send from known domain?" to "Yes"?
  3. Have you asked your host if anything's been blacklisted for some reason?
  4. What version of Zen Cart are you using?
  5. What mods are installed?
  6. Is this a Linux host or a Windows host?
  7. What version of PHP are you using?
  8. Back to your test emails ... is that same email address used for a test customer? Is that customer subscribed to your newsletter? If not try subscribing. Any difference?

Plus of course these suggestions:
http://www.zen-cart.com/wiki/index.php/Troubleshoot_-_Email_Problems

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

20 Jan 2007, 11:10 PM
#6
spjutulf avatar

spjutulf

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Re: Okay im going crazy

  1. Yes both to my own server email and to a friends email.
  2. Yes, dident work.
  3. Yes she claims nothing has been changed.
  4. 1.37
  5. Green Tea Admin and Email Archive
  6. Linux
  7. Dont know actually, how can i check?
  8. Its subscribed.

I need to point out that it worked from the start. Hm maybe it is green tea admin who is destorying it all. Shouldtn though cause its only images.

:lamo::cry::(

Looked at all that, nothing helped.

20 Jan 2007, 11:38 PM
#7
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Re: Okay im going crazy

maaannn....
i really like that javascript when clicking on larger image; where did you get it?

damn it is good

21 Jan 2007, 12:18 AM
#8
drbyte avatar

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Re: Okay im going crazy

srbin:

maaannn....
i really like that javascript when clicking on larger image; where did you get it?

peek in the Downloads section for Lightbox. Questions and discussion about the Lightbox contribution can be handled in the thread for that topic in the "All Other Contributions" section of the forum.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

21 Jan 2007, 12:23 AM
#9
drbyte avatar

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Re: Okay im going crazy

spjutulf:

The mails worked before but just stopped woking, my host has not changed anything and i have not touched the e-mail settings except trying the diffrent delivery methods.
DrByte:

Have you asked your host if anything's been blacklisted for some reason?
spjutulf:

Yes she claims nothing has been changed.By "blacklisted", I don't mean a configuration made to her/your server. I mean something "another" server has done to "blacklist" or blackmark mails "from" your server as being "likely" to be spam, and thus get dumped rather than delivered. Your host should understand the term "blacklisted" and be familiar with researching whether her/your server has been placed on any blacklists, as well as the procedure for requesting removal from those lists.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

21 Jan 2007, 12:28 AM
#10
drbyte avatar

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Re: Okay im going crazy

Here's a way to do a quick email test ...

In the /zc_install folder of your original Zen Cart files. there is a file called "techsupp.php".
If you edit that file, you'll see that the first 3 lines are related to configuring it to allow you to send test emails. Edit the file according to the instructions (just add your email address really) and then upload it to your website.
Then open the file via your browser (http://yoursite.com/techsupp.php) and enter some text and submit the form. It should send an email to the address you used inside the PHP file before uploading it.

If the email arrives properly, then the "PHP" transport method is what you want to use within Zen Cart. If it doesn't arrive, then edit the techsupp.php file and try a different email address and upload it again. Then use the browser to try another test. Try with several email addresses of different places, preferably not "free email" addresses such as yahoo or hotmail, since those are often blacklisted etc.

What happens when you do this ... ?

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

21 Jan 2007, 10:25 AM
#11
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spjutulf

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Re: Okay im going crazy

Nop dosent work.

My host claims that no other server has blacklisted her server.