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Old Coupons wont delete?

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17 Jan 2007, 6:04 PM
#1
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mooncavecrystals

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Old Coupons wont delete?

I have specials each week using the discount coupons, so needless to say, I have quite a few inactive coupons. When I tried to delete them and went through the process, they will not delete. I highlight them, click on delete...confirm I want to delete and nothing.....they are still there. :shocking:

How do I rid myself of these old inactive coupons???

Also, the shopping cart insists on keeping Alabama as the default state. Many people cannot complete their orders or creating their account because it simply will not accept the state they put in??? This does not happen for everyone..but just a few. I have gone in and changed the states through the customer info in zen cart, but even a few of those refuse to let me change them. What's up and what can I do to resolve this issue??

For your information: I am running Zencart 1.3.0.1 (which I like and no plans to upgrade until I am more familiar). I did have to do a total restore a month or two ago and incorporated a new template as well.

Any help would be appreciated on either or both of these issues.
thanks!

20 Jan 2007, 4:58 AM
#2
ajeh avatar

ajeh

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Re: Old Coupons wont delete?

v1.3.0.1 is a very, very old version ... Zen Cart is on v1.3.7 ...

That works fine in v1.3.7 ... but I don't even have a v1.3.0.1 to even begin to debug that and with all the bugs and security fixes since then we strongly recommend upgrading your site ... which will also fix that issue ...

27 Jan 2007, 7:28 PM
#3
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Re: Old Coupons wont delete?

Hey, yeah thanks. My web dude hasnt had time to upgrade me stuff on the server yet, so I am stuck until he has the time.

I also have been reading tons of posts that are having issues when upgrading, so I am kind of scared since after web dude does his thing, I am stuck figuring out the issues/problems/stuff.

Since I am here, I have another question, if that is ok?
I have over 300 items on my site and many of my customers are requesting an alphabetized listing. No pics, no descriptions, just an alphabetized listing. Is that possible on any of the zen carts? Granted, it is only a few out of hundreds of clients, but if I can help them be more comfortable, I would like to do so.

Thanks again for all of your help. I will try to get upgraded, hopefully without any major issues as soon as possible.

Kristi

28 Jan 2007, 4:27 AM
#4
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Re: Old Coupons wont delete?

All Products ...

Sort by Product Name ... :smile:

28 Jan 2007, 4:38 AM
#5
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Re: Old Coupons wont delete?

would that be in the tools menu? or the configuration settings? sorry, i am dense and out of coffee...:shocking:

28 Jan 2007, 5:25 AM
#6
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Re: Old Coupons wont delete?

Thanks so much :) I already have the products set that way...i think what these folks want is for me to do even more work and make one page with a list of all the products I have available. No pics, no descriptions, just a list of names. Cant please everyone, esp if it means tons of work for me. :)

When i do upgrade, will i need to do all of my settings all over again? or since i did a backup, once the new upgraded zen cart is installed, can i just upload my backup? Sorry for more questions :)

I promise to buy you guys and gals a cuppa coffee each :) LOL

28 Jan 2007, 6:07 AM
#7
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Re: Old Coupons wont delete?

You would have to customize a page for that to be separate if you do not want to use the All Listing or the Product Listing for this ...

We don't really have a plain listing ...

You could look at the upcoming products and build a page based on that concept as it is done on a line listing ...

It would just be a bit of work to get it made ...

31 Jan 2007, 5:17 PM
#8
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Re: Old Coupons wont delete?

ok, this is odd :) When I check the version of my zencart, it says my version of zen cart appears to be current. My hoster/server says it also sees that I am running zen cart 1.3.7

however, if I click on the version information, it says i have 1.3.0

colored me confused :) help??

thanks!

PS..my coupons still wont delete no matter what version I have apparently :down:

1 Feb 2007, 5:15 AM
#9
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Re: Old Coupons wont delete?

There was a bug in one of the releases ... and it thought it was current ... forever ... :eek:

If you see v1.3.0 in the Server Info ... then you are not current ... :cry:

1 Feb 2007, 5:16 AM
#10
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Re: Old Coupons wont delete?

NOTE: coupons do not delete as in get removed ...

Discount coupons delete as in are set to Inactive vs Active ...

1 Feb 2007, 5:20 AM
#11
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Re: Old Coupons wont delete?

ok, so what do I do?? My server/host dude installed the zen cart for me. What needs to be done??

thanks,
Kristi

1 Feb 2007, 5:20 AM
#12
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Re: Old Coupons wont delete?

You have multiple thoughts running here ... umm ... which one are we on? :unsure:

1 Feb 2007, 5:22 AM
#13
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Re: Old Coupons wont delete?

Ok, if I want to upgrade to zen cart 1.3.7 and the server says I am on 1.3.7 but my version says i am on 1.3.0

what do i need to do? exactly.....

1 Feb 2007, 5:27 AM
#14
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Re: Old Coupons wont delete?

Does something literrally show Zen Cart v1.3.7 or does it say it is current?

Also, if you never did an upgrade in the past month or two you are on an old version ...

Do a search on:
/new_shop

There are numerous posts on how to do a safe, secure upgrade from one version to another with the least amount of damage to your Live site ... :eek:

Just kidding ... :cool:

Take your time and follow the recommendations on the posts for a careful upgrade and be sure to back up both your datbase and your site ...

1 Feb 2007, 5:32 AM
#15
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Re: Old Coupons wont delete?

The guy who hosts my space on the server said that he shows it is 1.3.7. He said it is set up to automatically do the upgrades.

So if I upgrade, will I have to do all my settings again? All the payment modules, shipping modules ect?

Where exactly is the step by step guide to doing this? I checked some of the posts and while people were expressing issues, I did not see a step by step.

I am scared :shocking:

1 Feb 2007, 5:40 AM
#16
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Re: Old Coupons wont delete?

Ok, he swears it is 1.3.7
we downloaded the program last july or august and used the latest version you had to offer. Does that help any??

thanks!

1 Feb 2007, 6:00 AM
#17
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Re: Old Coupons wont delete?

Zen Cart v1.3.7 was released in: 2006-12-29 22:08

It doesn't sound like you have v1.3.7 ...

1 Feb 2007, 6:34 AM
#18
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Re: Old Coupons wont delete?

but it wouldnt be as old as 1.3.0 would it? This is very frustrating.
So what exactly needs to be done? Do we need to download the new 1.3.7 and reinstall?

So if I upgrade, will I have to do all my settings again? All the payment modules, shipping modules ect?

Where exactly is the step by step guide to doing this? I checked some of the posts and while people were expressing issues, I did not see a step by step.

thanks!

1 Feb 2007, 6:42 AM
#19
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Re: Old Coupons wont delete?

You can do a test install and if you do a search on:
/new_shop

There must be a zillion threads where this is written up do as not to hurt your live shop while testing the upgrade on a second database in a new directory ...

1 Feb 2007, 8:31 PM
#20
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Re: Old Coupons wont delete?

Hi Linda,
I wanted to update you :) With minimal efforts on my server/hosters part and with only a couple of anxiety attacks on my part, we were able to update with little to no issues. I only needed to re-do my header and index php's.

I am now officially upgraded to zencart 1.3.7--my version, hoster/server, and checking for updates are all the same now. Lord, I need a drink :blink:

Thanks for your patience in answering my schizo questions :)

Kristi