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Products Aren't Coming Up

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19 Jan 2007, 2:57 AM
#1
vivaraquel avatar

vivaraquel

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Products Aren't Coming Up

I have set up 2 [roducts so far with images. If I go to the category they are in it says Displaying 1 to 2 (of 2 products) but no products come up. If I go to the manufacturer the same thing comes up. But if I go to New Products ... they show up.

Whats going on? Any help will be appreciated. I have looked all over the forums but it don't look like anyone else has had this happen.

Thank you.

19 Jan 2007, 2:57 AM
#2
Kim avatar

Kim

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Re: Products Aren't Coming Up

The URL where the problem is?

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19 Jan 2007, 4:39 AM
#4
Kim avatar

Kim

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Re: Products Aren't Coming Up

Do you have Subcategories mixed with products in your top level categories?

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19 Jan 2007, 4:43 AM
#5
ajeh avatar

ajeh

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Re: Products Aren't Coming Up

If you switch to Classic template ... does it fix itself?

I have seen this before ... and I am trying to recall the issue ...

What version Zen Cart?

Do you have the Image turned off? If so, what happens if you turn it on?

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19 Jan 2007, 5:21 AM
#6
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vivaraquel

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Re: Products Aren't Coming Up

I don't have Subcategories mixed with products in your top level categories.

I switched to classic green and it din't fix it.

My ZC version is 1.3.6

I can't tell you about the image been turned off as I don't know how that is done. After the many times I looked over the config area, I see that image thing is set to TRUE so I guess that means it's on. It should be cuz if I view he New Products ... link below categories, it comes up with the products I've added.

Thats all Ihave for the moment.
thank you.

19 Jan 2007, 5:30 AM
#7
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vivaraquel

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Re: Products Aren't Coming Up

BTW, the image on the new porducts sidebox is too big. I;ve been trying to fix that and my Image - New Products Width is set to 100 but it still shows up too beig.

Is there supposed to be a diff place to chage it?

19 Jan 2007, 5:45 AM
#8
Kim avatar

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Re: Products Aren't Coming Up

How are you adding your products?

Please do not PM for support issues: a private solution doesn't benefit the community.

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19 Jan 2007, 6:10 AM
#9
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vivaraquel

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Re: Products Aren't Coming Up

I go to CATALOG > CATEGORIES/PRODUCTS > CATEGORY X > SUBCATEGORY X > ADD NEW PRODUCT.

I fill in the product info then PREVIEW > INSERT.