Forums / Managing Customers and Orders / Change customers Delivery address etc

Change customers Delivery address etc

Locked

Views: 2,164

Results 1 to 3 of 3
This thread is locked. New replies are disabled.
22 Jan 2007, 10:45 AM
#1
livesol avatar

livesol

New Zenner

Join Date:
May 2006
Posts:
43
Plugin Contributions:
0

Change customers Delivery address etc

Hello all,

2 questions :)

  1. Is there a way to change the delivery address of a customer. I have a customer that made a small spelling mistake in their delivery Address. I can edit their address when I look at the details of the customer, and on the orders page, their address is correct, but the delivery address is wrong. Where can I edit this in the admin area?

  2. Can I change the order of a customer from one product to another? I have another customer, who ordered the wrong item, they meant to select the next product up. Can I change what they ordered in the admin area, or do they have reorder with the correct product selected.

Thanks

Grant

22 Jan 2007, 4:05 PM
#2
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,513
Plugin Contributions:
176

Re: Change customers Delivery address etc

There are no built-in facilities to edit orders already placed, whether address-related or product-related.

For future orders, the customer can edit their various address-book entries by logging in and selecting My Account, and clicking on the View My Address Book Entries ... where they can then edit and correct information on all the addresses they've supplied.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

22 Jan 2007, 4:56 PM
#3
livesol avatar

livesol

New Zenner

Join Date:
May 2006
Posts:
43
Plugin Contributions:
0

Re: Change customers Delivery address etc

Thanks Dr Byte - that answers my questions :)