Forums / Managing Customers and Orders / Is it possible to disable order confirmation emails?

Is it possible to disable order confirmation emails?

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25 Jan 2007, 4:45 AM
#1
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countingsheep

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Is it possible to disable order confirmation emails?

The store owner would like to send out confirmation of orders received manually, and disable those that are generated by her cart. Is there a way to do this without disabling any other emails being sent like the welcome email?

25 Jan 2007, 4:47 AM
#2
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ajeh

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Re: Is it possible to disable order confirmation emails?

Currently ... it is an all or nothing ...

Not sure why you would not want to send out the confirmation when it happens ... :unsure:

Perhaps if you could explain that better ... we can suggest what to customize to do this ... :smile:

Linda McGrath
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25 Jan 2007, 4:56 AM
#3
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countingsheep

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Re: Is it possible to disable order confirmation emails?

My client says: The customers are not always listing the products correctly and I send my own order confirmation email out anyway.

25 Jan 2007, 5:23 AM
#4
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ajeh

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Re: Is it possible to disable order confirmation emails?

You would need to customize the orders class to not send the customer's copy of the email but still send the store owner copy ...

Linda McGrath
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25 Jan 2007, 5:57 PM
#5
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Kim

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Re: Is it possible to disable order confirmation emails?

The customers are not always listing the products correctly

Could you get further details on what this means? Perhaps the products in question are not configured properly?

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