Coupon welcome message showing discount when coupon is expired

26 Jan 2007, 5:06 PM

#1

New Zenner

Join Date:: Mar 2005
Posts:: 86
Plugin Contributions:: 0

Coupon welcome message showing discount when coupon is expired

Hi.
I had a coupon and it worked for all new customers. Now I don't want to use it anymore. I've made the coupon inactive (it's expired)...but it still sends the message in the welcome email and the coupon code. How can I stop this?
Thanks
Tracy

26 Jan 2007, 5:07 PM

#2

Kim

Obaa-san

Join Date:: Jun 2003
Location:: West Coast, North America
Posts:: 26,692
Plugin Contributions:: 0

Re: Coupon welcome message showing discount when coupon is expired

Admin> Configuration> Coupons/Gift Certificates> Remove the Coupon

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

26 Jan 2007, 5:12 PM

#3

tracyselena

New Zenner

Join Date:: Mar 2005
Posts:: 86
Plugin Contributions:: 0

Re: Coupon welcome message showing discount when coupon is expired

Yes I've been trying that all morning, then read here on the forums that they cannot be deleted.
So that's fine I can live with it being listed in "Inactive Coupons", but it's still sending the message in the Welcome email.

How can I disable that?

Thanks
Tracy

26 Jan 2007, 5:19 PM

#4

Kim

Obaa-san

Join Date:: Jun 2003
Location:: West Coast, North America
Posts:: 26,692
Plugin Contributions:: 0

Re: Coupon welcome message showing discount when coupon is expired

You're in the wrong place in the admin.

Admin> Configuration> GV Coupons> New Signup Discount Coupon ID# Remove the coupon code.

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

26 Jan 2007, 5:32 PM

#5

tracyselena

New Zenner

Join Date:: Mar 2005
Posts:: 86
Plugin Contributions:: 0

Re: Coupon welcome message showing discount when coupon is expired

Ahhh...dumb me !

Thanks a ton!

Tracy