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Forums / Currencies & Sales Taxes, VAT, GST, etc. / tax showing for admin and guest, but only for logged in

tax showing for admin and guest, but only for logged in

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Started by dedj on 29 Jan 2007, 12:22 PM · Views: 2,043

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29 Jan 2007, 12:22 PM
#1
dedj avatar

dedj

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tax showing for admin and guest, but only for logged in

I have gone through the menu's looking, but cant seem to find anything to enable so that logged in customers get the prices including taxes (25%).

The only time i see prices are with taxes is when admin is logged in or a guest on the webshop (surfing the webshop without beeing logged in)

The tax dont even come up when checking out.

under "my store"
Display Prices with Tax true
Display Prices with Tax in Admin true
Basis of Product Tax Store
Basis of Shipping Tax Store

what am i doing wrong?
thanks
Dejan

29 Jan 2007, 2:57 PM
#2
ajeh avatar

ajeh

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Re: tax showing for admin and guest, but only for logged in

How do you have your taxes configured?

Did you define the details so that when the customer is logged in their address triggers the tax rate?

Linda McGrath
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29 Jan 2007, 4:48 PM
#3
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dedj

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Re: tax showing for admin and guest, but only for logged in

tax classes;
id:1 Taxable Goods

tax rates;
priority:1 Taxable Goods Sweden 25%

define zones( the line above)
Folder Sweden Sweden local sales tax zone green button(taxes & zones defined)

Sweden All Zones

I will not have different taxes as 25% 17,5% etc. I will only go by 25% tax.

So that customers adress triggers the tax rate? Where can i do that, cant recall i have seen it anywhere sorry.

I would like my webshop to be configured that no matter what country/adress/state the customer is in, it will still be 25% taxrate, and would like it to be shown.

OffTopic question; is it possible to choose some customers to have taxes shown in prices, and others to view webshop without taxes?

thanks

29 Jan 2007, 4:53 PM
#4
ajeh avatar

ajeh

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Re: tax showing for admin and guest, but only for logged in

I am from the US ... what do I care if you charge Sweden 25% tax? :unsure:

The tax rate is designed to show for who it applies to not for everyone who looks at your shop once they login ...

If the customer is not logged in, and the shop is Sweden then guests see the 25% tax on products if you are set to Display tax on the Catalog ...

But, if I login from the US, that tax will turn off as it does not apply to me ...

Why would you want to show me the tax for Sweden once I login?

Linda McGrath
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30 Jan 2007, 10:23 AM
#5
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dedj

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Re: tax showing for admin and guest, but only for logged in

you're right, didnt think of it like that. when i (from sweden) browse US pages they are all without taxes aswell :)

but my problem now is that i have registered a "test" customer, and have chosen that he is located in Sweden, how come the taxes dont show?

I have tried to signup another test customer with Russia as origin, it is showing prices without taxes (as intended and as Ajeh explained to me :yes: )

What to do about the swedish "test" customer who dont get his prices with taxes properly?

thanks
Dejan

31 Jan 2007, 12:41 AM
#6
ajeh avatar

ajeh

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Re: tax showing for admin and guest, but only for logged in

Who rules the tax? The store or the customer's address?

You are using:

Basis of Product Tax Store
Basis of Shipping Tax Store

Change those to Shipping if the Shipping address controls it ...

Linda McGrath
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3 Feb 2007, 9:11 PM
#7
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dedj

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Re: tax showing for admin and guest, but only for logged in

i have changed those two to shipping now, works properly. thanks.

I have tested with a customer with adress in sweden, tax is shown which is correct.

As a guest not inlogged tax is shown (dont know if majority thinks this is correct or to choose not to show taxes, i feel in my case taxes should be shown so correct in my case :o) )

And when i log in as a customer from russia then taxes arent shown, which is correct.

BUT!, the last problem i have around this is; In Europe we have EU (European Union) which most but not all countries in Europe has connected to, Sweden is one of them. My problem is that customers within EU, example Germany, only pay the taxes in the country the store/product is located in since there are "no" customs between those countries.

For example; UK and Sweden is within EU. If i buy a product from UK i purchase the product with UK VAT (17,5%) and dont pay any taxes when it arrives in Sweden. If a UK customer buys a product from Sweden he ends up paying Swedens VAT (25%) and there is no way he can choose to pay his UK VAT on 17,5% instead since there are no tax customs between the countries in EU, customers always pay taxes in the country product/store is located.

So.. how can I in easiest way solve this problem? Can choose what countries is involved as EU? Or do i need to add taxes for all countries but with 25% tax? (since all countries in EU will have to pay Swedish 25% tax when purchasing product)

thanks

Dejan

3 Feb 2007, 10:20 PM
#8
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dedj

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Re: tax showing for admin and guest, but only for logged in

ah i solved my problem by adding all countries attached to EU under "Locations/Taxes" / Zone Definitions :)