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VISA creditcards won't go through...

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1 Feb 2007, 2:26 PM
#1
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lazze

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VISA creditcards won't go through...

I'm using paypal and when customers try to pay using VISA they always get en error message that the creditcard info is incorrect. I've tried a testorder and i get the same error message each and every time. Mastercard works perfectly.

I've not edited anything in either paypal or zen cart. Anyone have the same problem?

Help wanted :blink:

3 Feb 2007, 8:36 PM
#2
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lazze

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Re: VISA creditcards won't go through...

Still stuck, anyone with the same problem???

4 Feb 2007, 3:12 AM
#3
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ajeh

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Re: VISA creditcards won't go through...

What Payment Modules are installed in the Modules ... Payments ...

4 Feb 2007, 3:51 PM
#4
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lazze

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Re: VISA creditcards won't go through...

The paypal module is the only one installed...

4 Feb 2007, 4:06 PM
#5
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ajeh

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Re: VISA creditcards won't go through...

What are the first 6 digits of the card number, and how many digits total?

Do you see this message on the Zen Cart page or the PayPal page?

5 Feb 2007, 10:06 PM
#6
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lazze

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Re: VISA creditcards won't go through...

Numbers in card: 16
The error is on the paypal site...

Think i know the answer now, it seems that the billing address in paypal MUST be exactly identical to the the creditcard address. This only concerns Visa and not Mastercard apperently...

Tried a few times testing addresses and and names with different cards and i always got the error message when the slightest numer or letter was incorrect.

5 Feb 2007, 10:13 PM
#7
ajeh avatar

ajeh

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Re: VISA creditcards won't go through...

I am surprised MC is not more cautious ...

It is pretty typical that the Billing address must match the credit card ...

Thanks for the update!