Site maintenance: Sun 15 Nov, from 12:00 UTC, about 4–6 hours. Details

This cutover relies on some testing that is still incomplete so may be cancelled at short notice

Forums / General Questions / Customers Can't Check Out

Customers Can't Check Out

Locked

Started by kaleidoscopecards on 2 Feb 2007, 12:21 AM · Views: 1,400

Results 1 to 4 of 4
This thread is locked. New replies are disabled.
2 Feb 2007, 12:21 AM
#1
kaleidoscopecards avatar

kaleidoscopecards

New Zenner

Join Date:
Oct 2006
Location:
Ohio
Posts:
24
Plugin Contributions:
0

Customers Can't Check Out

I upgraded (well, my IT guy upgraded) to the latest version of Zencart today and then I upgraded to Paypal Express and when I went to test how Paypal worked, I got stuck in the checkout process. Here's what happens...

I Check on shopping cart and proceed to checkout. When I click on checkout two lines of text come up at the top of the screen (like above my header) saying:

Warning: Division by zero in /home/kaleido/public_html/shop/includes/classes/shipping.php on line 94

Warning: Division by zero in /home/kaleido/public_html/shop/includes/classes/shipping.php on line 95

It shows me the Step 1 of 3 page (Delivery Information) page but when I push the continue checkout page, a new page with this comes up:

Warning: Division by zero in /home/kaleido/public_html/shop/includes/classes/shipping.php on line 94

Warning: Division by zero in /home/kaleido/public_html/shop/includes/classes/shipping.php on line 95

Warning: Cannot modify header information - headers already sent by (output started at /home/kaleido/public_html/shop/includes/classes/shipping.php:94) in /home/kaleido/public_html/shop/includes/functions/functions_general.php on line 44


This does NOT happen for my IT guy and he can proceed to checkout, yet I have a customer who is also receiving the same messages. Could someone please help me?

Thanks!

2 Feb 2007, 12:24 AM
#2
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: Customers Can't Check Out

What is the Maximum weight on your Configuration ... Shipping/Packaging?

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
Officially PayPal-Certified! Just click here

Try our Zen Cart Recommended Services - Hosting, Payment and more ...
Signup for our Announcements Forums to stay up to date on important changes and updates!

2 Feb 2007, 12:29 AM
#3
kaleidoscopecards avatar

kaleidoscopecards

New Zenner

Join Date:
Oct 2006
Location:
Ohio
Posts:
24
Plugin Contributions:
0

Re: Customers Can't Check Out

I should have searched the forum before I posted this message, LOL. I saw the same answer to another post and it worked for me!!!!!!

But if you don't mind, I have another question - I signed up for Paypal Express - and when I got to that point it asked me to sign in. I thought customers could use it without having to have a paypal account?

THANKS FOR ANSWERING EVERYONE'S QUESTIONS SO WELL!

Kim C.
Kaleidoscope Cards and Crafts

2 Feb 2007, 1:04 AM
#4
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: Customers Can't Check Out

They can ... but you probably have a PayPal account so you have a PayPal cookie running around on your computer ... so it looks different from a person who never used PayPal ...

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
Officially PayPal-Certified! Just click here

Try our Zen Cart Recommended Services - Hosting, Payment and more ...
Signup for our Announcements Forums to stay up to date on important changes and updates!