Zen Cart Logo
Forums / General Questions / "Problem connecting to our database"

"Problem connecting to our database"

Locked

Views: 1,339

Results 1 to 4 of 4
This thread is locked. New replies are disabled.
4 Feb 2007, 2:41 AM
#1
greenongreen avatar

greenongreen

New Zenner

Join Date:
Oct 2006
Posts:
10
Plugin Contributions:
0

"Problem connecting to our database"

I created a cart for a jeweler (http://www.catherineweitzman.com) and have been more and more frequently running into this :

Sorry!
There seems to be a problem connecting to our database. Please give us a few minutes to remedy the problem. Thank you.

I have tried deleting and reinstalling the database as mention in another thread, but the problem keeps coming back, not every time i browse the cart, but on a regular basis. I have come to the conclusion that I simply need to drop my webhost and transfer the site and database to a new hosting company.

Does anyone think I am correct or incorrect in my decision to switch hosts?
Does anyone have any recommendations for new hosting companies and or tips for the transfer process?

Thanks,
jesse

4 Feb 2007, 2:49 AM
#2
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: "Problem connecting to our database"

That does sound like a re-occurring issue with the MySQL server ...

Might check with your current hosting site about the problem or look into one of our certified hosting sites ...

7 Mar 2007, 5:03 PM
#3
greenongreen avatar

greenongreen

New Zenner

Join Date:
Oct 2006
Posts:
10
Plugin Contributions:
0

Re: "Problem connecting to our database"

Yeah it was the MySQL server of my original host. I switched to one of the zen recommended hosts and have been smooth sailing since then.
j

7 Mar 2007, 5:05 PM
#4
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: "Problem connecting to our database"

Thanks for the update ... and very glad to see one of the Certified Hosting sites listed from the Hosting at the top of the screen was able to remedy this problem for you ... :smile: