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Forums / Built-in Shipping and Payment Modules / IPN WARNING::Could not find matched txn_id record in DB

IPN WARNING::Could not find matched txn_id record in DB

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Started by rush_woman on 4 Feb 2007, 8:23 PM · Views: 2,181

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4 Feb 2007, 8:23 PM
#1
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rush_woman

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IPN WARNING::Could not find matched txn_id record in DB

I have checked the items I thought of -- proper state tax record, proper state tax zone, removed tax from PayPal account (my forwarded site is still running and uses PP shopping cart) just in case. I deleted and re-installed the PayPal IPN module just in case (I was attempting to install the express earlier but have disabled it as I await the hash signature info).

No order number shows on the customer's order screen when returned from PayPal and I get nothing in the Admin, on the customer's account, the PayPal IPN area or an email from ZC.

I attached the Error Log as I turned on to get some record of what is going on. I have removed some of the pertinent personal info, so marked.

Thanks,

Cheryl

4 Feb 2007, 8:25 PM
#2
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Re: IPN WARNING::Could not find matched txn_id record in DB

Oops, I forgot the attachment. :ohmy:

Cheryl

4 Feb 2007, 8:43 PM
#3
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Re: IPN WARNING::Could not find matched txn_id record in DB

Attachment deleted due to personal info ...

Linda McGrath
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4 Feb 2007, 8:46 PM
#4
ajeh avatar

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Re: IPN WARNING::Could not find matched txn_id record in DB

Did you try adding the patch for v1.3.7?

http://www.zen-cart.com/forum/showthread.php?t=56216

Linda McGrath
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4 Feb 2007, 10:48 PM
#5
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Re: IPN WARNING::Could not find matched txn_id record in DB

No, I did not download it since I thought it was for PayPal Express and I'm processing through IPN. However, I did download and install the patch and I get the same error.

Since I do not know what is okay to post or not post from the error log (thanks for deleting BTW), I'm not sure what to do at this point. Maybe if I knew what the txn_id record was, I could do a search for the contents?

Thanks,

Cheryl

4 Feb 2007, 11:52 PM
#6
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Re: IPN WARNING::Could not find matched txn_id record in DB

BTW, we are testing payment with an e-check. I see some others have also had difficulty with an e-check.

Cheryl

9 Feb 2007, 6:23 AM
#7
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Re: IPN WARNING::Could not find matched txn_id record in DB

A new patch was posted today, which fixes some database table structure issues that could have been causing echeck problems in some circumstances.
If you simply install the patch, then turn ON the Express Checkout module (and off again if you don't want to use it), that should fix the structure issues.

Then a re-test of echeck functionality should show it to be working correctly.

.
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9 Feb 2007, 3:18 PM
#8
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Re: IPN WARNING::Could not find matched txn_id record in DB

Great! I will do this and test it.

Thank you!

Cheryl