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Forums / Managing Customers and Orders / Paypal not notified !

Paypal not notified !

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Started by thecross on 5 Feb 2007, 7:06 AM · Views: 1,042

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5 Feb 2007, 7:06 AM

thecross

New Zenner

Join Date:: Jan 2005
Posts:: 8
Plugin Contributions:: 0

Paypal not notified !

Hi,

recently I have an order that went through. I am being notified by zencart, but not paypal. When I log into paypal, I did not see any orders. Can anyone help? I have read https://www.zen-cart.com/tutorials/index.php?article=67 and it says 5. In the email are the 8 digits that were blacked out with XXXXXXXX
6. Assemble the CC number and enter it into your merchant Terminal to process the CC transaction.

Does the "merchant Terminal" meant paypal? If it meant paypal, then I have a problem as nothing is being processed.

Please help, I am using version 1.3.6. Thank you in advance

5 Feb 2007, 1:52 PM

merlinpa1969

Totally Zenned

Join Date:: Mar 2004
Posts:: 13,031
Plugin Contributions:: 4

Re: Paypal not notified !

the reason paypal has NO record of the payment is that NO payment was sent to them,

what you have turned onis the STOCK manual credit card,

you need to turn that OFF and then turn ON the paypal payment modules in zen cart

Zen cart PCI compliant Hosting