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CC transaction not showing in Linkpoint

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5 Feb 2007, 6:41 PM
#1
kdgjevre avatar

kdgjevre

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CC transaction not showing in Linkpoint

I am runing Linkpoint API with Zen Cart. I have put my .PEM file in the correct location according to the instructions.

I have verified with the host that the Port is open and the test from my store to the secure host is being made.

when i buy somthing in my store the transaction completes just fine.

When I log into https://www.linkpointcentral.com.
to view my transactions there is nothing there. No transactions. Where do I go from here.

Kendall

5 Feb 2007, 7:22 PM
#2
merlinpa1969 avatar

merlinpa1969

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Re: CC transaction not showing in Linkpoint

Look in admin-> modules-> shipping, please tell me what modules are turned on

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5 Feb 2007, 7:38 PM
#3
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Re: CC transaction not showing in Linkpoint

Credit CC
COD
Linkpoint/YourpayAPI
Check/Money Order
Paypal

When I tried to uninstall the "Credit CC" then all my credit card fields went away on the check out screen. I have tried uninstall all and reinstall.

thank you

5 Feb 2007, 7:59 PM
#4
merlinpa1969 avatar

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Re: CC transaction not showing in Linkpoint

well you need to turn that CC module completly OFF
thats what its using and linkpoint isnt attached to that at all,
after turning OFF the cc module,
try rebooting your PC and then switch to the classic template,

test it...

If it works then try switching back to the custom template

test it again,

If it dosnt work then youo know you have something in your template

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5 Feb 2007, 8:06 PM
#5
kdgjevre avatar

kdgjevre

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Re: CC transaction not showing in Linkpoint

I am using the default classic zencart template. Have never made template changes. Will try unistall of all again. Will let you know.

5 Feb 2007, 8:15 PM
#6
merlinpa1969 avatar

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Re: CC transaction not showing in Linkpoint

Is this a fresh install or upgrade?
have you made sure that your rebooted your PC,
to clear ANY residuals out

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5 Feb 2007, 10:34 PM
#7
kdgjevre avatar

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Re: CC transaction not showing in Linkpoint

Ii've never used another template just the original. I have unistalled all and rebooted and reinstalled Linkpoint.

I have no credit card fields showing up on check out.

Is there a way to restore original template files for that area or "reset" the payment module as if it was a new install and start over.??
Help

5 Feb 2007, 11:59 PM
#8
merlinpa1969 avatar

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Re: CC transaction not showing in Linkpoint

Since it would appear that you have made your template changes in the template default folder,
Im not sure how much more can be done,
you might have to re-upload the stock files,

you have an oops somewhere,

Please remember this is why there is an over rides and template system in place.

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6 Feb 2007, 9:20 PM
#9
kdgjevre avatar

kdgjevre

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Re: CC transaction not showing in Linkpoint

I am trying to understand your reply here if I might get some clarification....

I am using the original template. Template changes were only done through ez pages.

Which files do I need to "reload" that you refer to as "stock"files.

thank you.