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Why can't I log into Admin area

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9 Feb 2007, 5:06 PM
#1
aland avatar

aland

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Why can't I log into Admin area

I have installed on SuSE Linux 10.2 with Apache2/PHP5/MYSQL5 I set the admin user ID and password but when I try to log in the fields are just cleared and nothing else happens. When I try 3 times it just says I have entered the wrong ID or password when I know I have not done this...

9 Feb 2007, 7:30 PM
#2
ajeh avatar

ajeh

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Re: Why can't I log into Admin area

Is this a popup silver window?

That sounds more like a website password ...

Zen Cart only has a password on a white screen asking for:
Admin username:
Admin password:

9 Feb 2007, 7:34 PM
#3
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Re: Why can't I log into Admin area

It is a white blank page with just User ID and password fields, entering the correct ID and password does not do anything but clear the fields.

9 Feb 2007, 7:38 PM
#4
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Re: Why can't I log into Admin area

Does it specifically read:

Admin username:
Admin password:

And then a link to Resend Password?

Does your Catalog load correctly?

Can you click the Login Link on the catalog and create an account without errors?

9 Feb 2007, 7:44 PM
#5
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Re: Why can't I log into Admin area

Yes it has all these and I have created a new account ok. I have tried the resend password but trying the new password does not work and gives the same problem

9 Feb 2007, 8:02 PM
#7
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Re: Why can't I log into Admin area

cannot locate the file phpMyAdmin in order to follow this instructions. where is this file supposed to be?

9 Feb 2007, 10:24 PM
#8
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Re: Why can't I log into Admin area

cannot find the phpMyAdmin at all, is this a windows based file, if so I am running on Linux/apache2. I have checked admin.php and it tells about TABLE_ADMIIN but I cannot find this in any file or document in the zen-cart folders so where is it supped to be....??? can anybody please help as this is getting very frustrating now. What is supposed to be a simple job of install/configure appears to be a wrong description of this program.

9 Feb 2007, 10:45 PM
#9
aland avatar

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Re: Why can't I log into Admin area

I have created a new log in acount and it sent the confirmation email but when I try to log in usingthis it still shows as a guest asking if I want to login...WHY???

9 Feb 2007, 10:52 PM
#10
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Re: Why can't I log into Admin area

I had the same issue this morning. It turned out to be a problem with:

found a php issue in the php.ini that was causing the issue.

The guy that handles my server account was able to fix it. But it was the same exact problem you were having as well as customers with exisiting accounts could not log in a well.

This is ther error message at the top of the page when a user (customer) tries to login:

Warning: Variable passed to each() is not an array or object in /home/wireless/public_html/secure/includes/classes/db/mysql/query_factory.php on line 112

Warning: session_start() [ function.session-start]: Cannot send session cache limiter - headers already sent (output started at /home/wireless/public_html/secure/includes/classes/db/mysql/query_factory.php:112) in /home/wireless/public_html/secure/includes/functions/sessions.php on line 100

Warning: Cannot modify header information - headers already sent by (output started at /home/wireless/public_html/secure/includes/classes/db/mysql/query_factory.php:112) in /home/wireless/public_html/secure/includes/init_includes/init_templates.php on line 78

10 Feb 2007, 11:06 AM
#11
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Re: Why can't I log into Admin area

What is annoying is that I don't get any error messages, IT JUST DOES NOT WORK..???? Can anyone show any light on why this "THE BEST OPEN SOURCE SHOPPING CART" does not work..???

10 Feb 2007, 3:16 PM
#12
ajeh avatar

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Re: Why can't I log into Admin area

It only works for the 500,000+ other downloads but is set to not work for specifically for you ... :smartass:

Have you an URL to your site? Perhaps we can see something by taking a look at your site ...

11 Feb 2007, 7:11 AM
#13
aland avatar

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Re: Why can't I log into Admin area

As stated in my first message I am trying to set this up on SuSE 10.2/Apache2/MYSQL5/PHP5 it is not on a live server because I need to make sure that I can do everything before I set it up on there.
I have followed all the instructions in the tutorial and I get no errors. I just cannot log in to the Admin area and the test account I set up for a customer doesn't work either. Admin just clears the two fields and does nothing else, customer login just returns to the default page saying I am a guest and asking if I would like to login.
I tried to follow the details in another thread which was similar but the file phpMyAdmin cannot be found. I have asked where this is supposed to be but got no answer.
I checked the admin table in mysql and it was blank so I added my admin ID and password manually but that still doesn't work.
I understand this may be a PHP problem but as I am new to Zen and PHP I am not sure where to look for the problem.

11 Feb 2007, 8:06 AM
#14
aland avatar

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Re: Why can't I log into Admin area

Update: I have just deleted and re-created the admin table in mysql with the details as instructed in your previous advice about phpMyAdmin and this still doesn't work using admin + admin to log in...

12 Feb 2007, 12:40 AM
#15
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Re: Why can't I log into Admin area

i've had this problem, in the \admin\includes\configure.php. i had mine define('STORE_SESSIONS', 'db'); // use 'db' for best support, or '' for file-based storage. So what i did was change from 'db' to 'mysql'. Not sure if it will work for you, fix mined. Oh i got that solution from another thread. =D

12 Feb 2007, 4:48 AM
#16
aland avatar

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Re: Why can't I log into Admin area

Thank you very much my friend, that worked for me too. Now I can start to learn this program after re-installing it several times to try to find the problem.
Thanks again.:D

12 Feb 2007, 5:08 AM
#17
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Re: Why can't I log into Admin area

Can you please let me know if your demo store works or not, mine doesnt' seem to work, i only get a blank page, had this problem for a week now i cant find the solution to it.
Cheers

12 Feb 2007, 6:16 AM
#18
aland avatar

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Re: Why can't I log into Admin area

That also works for the customer login also.

Anyone else who has a problem loging into Admin or the customer login not working should try changing the STORE_SESSIONS to mysql in admin/includes/config.php and includes/config.php then restart mysql and apache servers.:yes:

13 Feb 2007, 12:23 AM
#19
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Re: Why can't I log into Admin area

The only thing that works for me is the admin page, nothing else works. Can you tell what version of mysql, php, apache and IE your using. I think it has somethign to do with the version taht i'm using. Been having this problem for a week and can not find a solution to this problem. Anyone out that can help me?? :no:

13 Feb 2007, 5:40 AM
#20
aland avatar

aland

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Re: Why can't I log into Admin area

I have zen-cart installed on laptop running SuSE Linux 10.2 with Apache2/MYSQL5/PHP5 and Firefox browser.
After install the only problem I had was trying to log into the admin area. I followed the installation tutorial which gave the wrong instruction when selecting 'database' when it should have been 'mysql'. As you can see from a previous message a fellow zenner had the same problem. Once I changed the config.php files in admin/includes/config.php and includes/config.php from 'db' to 'mysql' the admin login worked and also the customer login after creating a new customer. Hope this helps.