New Zenner
- Join Date:
- Jul 2006
- Location:
- Washington State
- Posts:
- 78
- Plugin Contributions:
- 0
PayPal Express not sending Welcome letter
The PayPal Express is working correctly as far as PayPal is concerned BUT when a NEW customer buys an item this way the WELCOME letter is not being sent. The NEW ORDER letter IS sent. THUS for some reason when the new customer tries to log into their newly created account in the cart...the ZC does not recognize either their email login user name or their password. I check and the customers account IS set up with all the correct information ie; address ect;. So to get them able to login I have to recreate their account manually and point their FIRST invoice to the new account. Is anyone else having this problem? I can tell they are not receiving the WELCOME letter because I have all emails sent to also send me a copy. The IPN module does not have this problem. Thank you for responses.:lamo: