coupon code not calcuating discount

13 Feb 2007, 6:29 PM

#1

Totally Zenned

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coupon code not calcuating discount

I have a coupon code set and its not calculating at checkout. any ideas how to fix? i dont have free shipping set. I need help please!

Coupon Name :: *******
Coupon Amount :: $0.10
Start Date :: 02/05/2007
End Date :: 02/13/2018
Uses per Coupon :: Unlimited
Uses per Customer :: Unlimited
Valid Product List :: NONE
Valid Categories List :: NONE
Date Created :: 02/13/2007
Date Modified :: 02/13/2007

im using 1.3.7

thanks.

13 Feb 2007, 8:32 PM

#2

ajeh

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Re: coupon code not calcuating discount

Is this a clean install or an upgrade to v1.3.7?

If an upgrade, from what version and how?

I do not see any referrence to the:

Coupon Zone Restriction:

14 Feb 2007, 12:55 AM

#3

jewelrylady

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Re: coupon code not calcuating discount

its a clean install of 1.3.7,Coupon Zone Restriction: :: 0

14 Feb 2007, 12:56 AM

#4

ajeh

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Re: coupon code not calcuating discount

Should see it referrenced right under the list you displayed and on the Discount Coupon at the bottom when you create/edit it ...

14 Feb 2007, 1:08 AM

#5

jewelrylady

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Re: coupon code not calcuating discount

it says 0 -- ZERO

14 Feb 2007, 1:30 AM

#6

ajeh

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Re: coupon code not calcuating discount

Could you PM the Discount Coupon code to me so I can test this? Thanks!

14 Feb 2007, 1:32 AM

#7

ajeh

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Re: coupon code not calcuating discount

Do you have the Link to Discount Coupons in the Information Sidebox turned off?

14 Feb 2007, 1:41 AM

#8

ajeh

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Re: coupon code not calcuating discount

NOTE: if the problem is this is suppose to be a 10% discount ... edit the coupon and type in 10% vs .10 as you made a $0.10 Discount Coupon ... :eek:

14 Feb 2007, 1:48 AM

#9

ajeh

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Re: coupon code not calcuating discount

NOTE: that is a $0.10 Discount Coupon as in a DIME that you have configured ...

Pretty sure you want 10% Discount Coupon ... a Dime off isn't gonna encourage me to buy some of the jewelry ... :blink:

14 Feb 2007, 1:49 AM

#10

jewelrylady

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Re: coupon code not calcuating discount

Ok i went into Tools Coupon admin made the coupon and did it as 10%

14 Feb 2007, 1:50 AM

#11

jewelrylady

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Re: coupon code not calcuating discount

never the less its not computing the discount.

14 Feb 2007, 2:07 AM

#12

ajeh

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Re: coupon code not calcuating discount

$60.00 order ...

20% off Discount Coupon ...

Sub-Total: $60.00
Flat Rate (Best Way): $4.95
Discount Coupon: XXXXX : -$12.00
Total: $52.95

10% of $60.00 is $6.00
20% of $60.00 is $12.00

What isn't computing correctly?

Perhaps a new battery for your calculator? :smile:

14 Feb 2007, 3:35 AM

#13

jewelrylady

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Re: coupon code not calcuating discount

very nice.

14 Feb 2007, 3:41 AM

#14

ajeh

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Re: coupon code not calcuating discount

Does that mean you see that it is now working right with the correct percentage? :unsure: