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Pay Pal funds not appearing, orders ARE being created and logged...

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13 Feb 2007, 9:27 PM
#1
two7s_clash avatar

two7s_clash

New Zenner

Join Date:
Jan 2007
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Pay Pal funds not appearing, orders ARE being created and logged...

Using the current version.
Store in question is here: http://www.surfhatteras.com/zen-cart
Hosted by 1&1

Followed everything to the letter here: http://zencartdemo.j-town.com/docs/3.Readme-PayPal_IPN_v1.2.4-1.2.5.html

Problem... funds are not appearing in Pay-Pal! I set this up for a buddy, showed him the basic admin stuff, and figured he would be on top of it. Only two orders have come in, one yesterday, one from about two weeks ago. I guess the latest payment might not have shown up yet, makes sense, but the Jan. 29 sure should of!

The cart is configured with some loopy attributes to mimic a downpayment ability, but I don't think that has anything to do with this. The orders show up in the cart, status is "Pending." I'd like to get this resolved ASAP.

Should I retest the IPN? Ask the customers if their cards have been charged? Do I need to request show change from 1&1?

Im really stumped, all the docs and posts here that I've read point towards an good config on my part. Apologies if I'm missing something obvious, just freaking out a little here...

20 Feb 2007, 7:50 AM
#2
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,515
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Re: Pay Pal funds not appearing, orders ARE being created and logged...

    • are the customers paying via PayPal funds, or credit card, or echeck?
    • have their payments cleared the bank?
    • do the transactions show up in your PayPal account ?

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