Please Help

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Started by silvito on 13 Feb 2007, 9:59 PM · Views: 1,653

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13 Feb 2007, 9:59 PM
#1
silvito avatar

silvito

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Please Help

i have a few questions about Gift Certificates.

  1. Do Gift Certificate always have to be release by the admin of the cart and if so is there a way to setup some type of notification for the admin to advise him to release the Gift Certificate. i Personally don't like the fact that the Gift Cetificate has to be release by the admin of the cart cause that means the cust needs to wait for it to be available.

  2. I creasted a Gift Certificate, Log In as if i where a customer purchased a Gift Certificate of 30 that i create everything was done perfectly. i went to the home page of my Account i saw the Gift Certificate and tried purchasing something in the store and i notice that shipping has to be paid separately. Is there something wrong that i did or is that how it works?

  3. I tried sending the remainder balance to someone else which is myself sent the email but nver recieved it. WHY?

14 Feb 2007, 11:52 PM
#2
ktnaturals avatar

ktnaturals

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Re: Please Help

  1. Go to Admin, Modules, Order Total, then Gift Certificates. Edit "Queue Purchases" to false. One thing I found is that if someone pays by money order, the GC gets released immediately. You might not want to do that if you accept money orders.

  2. In the same place in Admin, change "Include Shipping" to true.

  3. I would check your email options in admin for that... not sure what else...

20 Feb 2007, 6:13 PM
#3
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silvito

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Re: Please Help

Thanks a million worked out great.

another question i was wondering. Since i am test this GC with a test account i made how can i clear those gc for the test account.