Adding a 2% fee to credit card purchases

Im not sure if im posting in the correct area but my customer would like me to add a 2% fee onto credit card transactions.

Im hoping that someone here can point me to the function where i can add this 2% fee onto credit card transactions.

im using V1.3.7

thanks inadvance

you may want to let them know that in most cases this is a NO NO

why do you say that?

I could add a note stating that a 2% fee will be added to orders purchased with credit cards so customers would get warning.

btw im actually using 1.2.4.1 still, not V1.3.7 like i stated previously.

Most credit card merchant accounts have a statement in their TOS against adding fees to cover the expenses incurred by a merchant for a customer using a credit card for payment. They do not want their customers ( credit card holders) penalized for using the card.

You can however increase your pricing and offer a discount for cash/check etc. This is generally accepted, but you will want to check with your provider.

bmhayes:

You can however increase your pricing and offer a discount for cash/check etc.
The majority of vendors on the Internet are payment-agnostic. I would argue that for an extra 2%, you are annoying and possibly even driving away customers who are not used to surcharges. Just eat it - it's the cost of doing business.

Good luck,
Scott

I appricate what you guys are saying and i would probably just accept it as part of business or i would increase prices slight, but a customer wants what a customer wants.

I have started looking into the classes and functions but would appricate some help from the core team or someone who knows how to do this.

thanks inadvance

You'd need to customize your includes/classes/order.php file where all the payment process stands.

Once again,
if this is for a customer,
please remember part of your job is to educate a customer,
and once again check with the merchant account and make sure they they will NOT shut you down if they find out you are charging a customer extra for using a credit card.

Apparently Australia introduced legislation in 2003 to remove the "no surcharge" rule of Credit facilities and as a result, it is/will become more common for retailers to pass on the fees directly to the customer.
I have a client that would like a 2.1% fee applied to Visa and Mastercard and a 3.5% fee applied to Amex and Diners.
Can anybody give me a hint of where I should start. Noting that I need to highlight to the customer that IF they select a Credit Card Payment, then depending on which type, a surchage of x will apply.
Thank you.

regardless of what Australia allows, the card companies,
Visa MC and Amex I know do NOT allow you to charge a surcharge,

and its been stated here before that a way to do this will not be discussed here

This may even have the perverse effect of reducing your receipts. Most people can't do math, and the loss aversion instinct is strong. An extra 2% fee is perceived as a "gotcha" which will lead to cart abandonment. Conversely, reducing small fees can mean a huge jump in sales.

Overstock.com has found other, somewhat puzzling, behavior among its customers. The company has for years offered $2.95 shipping fees on all sales. But according to Patrick Byrne, Overstock’s chief executive, the site will occasionally drop the fee to $1, “and suddenly people start ordering $400 bookcases and beds,” he said. “The average order size goes up unbelievably.”

http://thecartblog.com/2007/10/10/sensitivity-to-small-fees/

Good luck,
Scott

Merlinpa1969:

regardless of what Australia allows, the card companies,
Visa MC and Amex I know do NOT allow you to charge a surcharge,

and its been stated here before that a way to do this will not be discussed here

Actually they DO!!! and have done so for a couple of years now here in OZ

Personally I would never do it as it would turn too many customers away.
I just absorb it as a cost of doing business.

All of the large utilities phone, power etc now charge a surcharge for credit card use. Its also a different percentage depending on the type of credit card.

Anyone doing this does need to be aware that they can only recover the diirect cost of the credit card fee. You can't for example charge an extra 2% if the card company charges you 1.86%

An interesting aside to this is that you can see how much the card companies are charging these companies for their credit card fees.

gilby:

Personally I would never do it as it would turn too many customers away.
I just absorb it as a cost of doing business.

Likewise.

However, this is becoming the norm as customers (in Australia) are becomming accustomed to choosing the payment option and accepting additional Credit Card fees as more retailers choose this option.

...and this is the way the client wants the payments set up..

sovens:

Im not sure if im posting in the correct area but my customer would like me to add a 2% fee onto credit card transactions.

Im hoping that someone here can point me to the function where i can add this 2% fee onto credit card transactions.

im using V1.3.7

thanks inadvance

I have the module which i have developed myself. http://www.zen-cart.com/index.php?main_page=product_contrib_info&products_id=785

Uh, can you make it into a ZIP file too, offer both because some people don't have WINRAR and WINZIP is better;)
I just downloaded WINRAR though, but it is trial version.

This is also allowable in the UK. IIRC there are conditions (e.g. the surcharge cannot exceed the amount charged by the CC issuer). Also, the surcharge is allowed for credit cards - not for debit card transactions.

A quick Google shows some companies applying a 4.5% surcharge which may be a little excessive.

Fatal error: Cannot use object of type queryFactoryResult as array in /home/networkg/public_html/store/includes/modules/order_total/ot_payment.php on line 97

What does this mean, I don't understand what I need to place in payment type...at the moment there is "cc" there, this should give the surcharge for credit card payment yes? What sort order too, that's what also confused me, should I put 5 or 99?

I have same error like anpat 89. Any clue?

Ok then so how do you give a 4% discount for bank depositing customers?

i've got the module installed but as soon as I activate it the whole checkout totals are blank, no info at all.

Any idea's