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Problem with orders & new customer sign up

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14 Feb 2007, 2:46 AM
#1
devon310 avatar

devon310

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Problem with orders & new customer sign up

Hello,

All of a sudden I am not receiving orders or new customer info.
I'm in a panic because I received a IPN with the id of the order but in my admin I show no order or customer sign up.

Has the problem been addressed here?
I looked but could not find any info.

Any help or info would be greatly appreciated.
I'm using Zen Cart 1.2.6

Thank you.
\m/
Devon

14 Feb 2007, 3:12 AM
#2
devon310 avatar

devon310

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Re: Problem with orders & new customer sign up

My Bad...
I see the problem has been addressed.

Well I checked the DB and see no record or this new customer or nothing when I search for the ID in orders but nothing.

I think it has something to do with the fact that I made some changes because I added a new site to my paypal acct.

Ugh...

Thanks.

14 Feb 2007, 9:45 PM
#3
wolfsz avatar

wolfsz

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Re: Problem with orders & new customer sign up

Hi there
There are some PayPal tutorials around on the forum, however a problem I had once that caused the same issue was that the paypal email address in zencart did not match the primary address setup in paypal (zc admin > Modules > Payment > PayPal IPN, Business ID)

Wolf Skafte-Zauss
http://e-commerce-pros.com
Tools for E-commerce Professionals

14 Feb 2007, 9:53 PM
#4
devon310 avatar

devon310

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Re: Problem with orders & new customer sign up

Thanks Wolfsz,

Yes that is the way I have it set up at the moment.

go see the updated problem and see if you get any ideas?
http://www.zen-cart.com/forum/showthread.php?p=326375#post326375

Regards,
Devon