Paypal Express Problem - Loop within checkout (buyers aren't trasnferred to Paypal)

18 Feb 2007, 11:56 AM

#1

binny25

New Zenner

Join Date:: Oct 2006
Posts:: 42
Plugin Contributions:: 0

Paypal Express Problem - Loop within checkout (buyers aren't trasnferred to Paypal)

Hi.

My customers are getting stuck in a loop within the checkout when using Paypal Express.

At Stage 3 of checkout (final confirmation), they are looped back to Stage 1 (shipping).

I have patched the latest stuff and it's still a problem.

I have recently upgraded to the newest version.

Any ideas?

Thanks, Matt.

18 Feb 2007, 3:15 PM

#2

ajeh

Oba-san

Join Date:: Sep 2003
Location:: Ohio
Posts:: 62,757
Plugin Contributions:: 1

Re: Paypal Express Problem - Loop within checkout (buyers aren't trasnferred to Paypal)

Have you check on the latest patch for PayPal based on new changes that PayPal has made at:
http://www.zen-cart.com/forum/showthread.php?t=56216

Linda McGrath
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20 Feb 2007, 6:40 AM

#3

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,515
Plugin Contributions:: 176

Re: Paypal Express Problem - Loop within checkout (buyers aren't trasnferred to Paypal)

Matt,

Can you turn on debug logging and post the debug logs for analysis?
They'll be generated in the /includes/modules/payment/paypal/logs folder (you'll need to make sure it's set to allow read+write permissions before they can be saved)
Debug settings can be selected within the Admin ... where you entered your PayPal information.

.
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5 Sep 2007, 9:47 AM

#4

laughingbuddha

New Zenner

Join Date:: Jul 2007
Posts:: 26
Plugin Contributions:: 0

Re: Paypal Express Problem - Loop within checkout (buyers aren't trasnferred to Paypal)

I have just installed the very latest patch after PayPal started generating a load of logs via email, and then erroring the transaction.

So I consulted this form and picked up the last/latest patch, and now it gets stuck in the same loop as the guy above.

Gets to stage 3 confirm and pay (paypal logo and coupon/gift certificate), then loops back to the begining.

WHY?

It worked 2 weeks ago, as I tested it just fine. Only issue when it work was that it flagged up Billing and Shipping does not match warning in Zen Cart, but it took the payment and completed ok.

What has changed to cause this error. CURL is on, and the server setting haven't changed since it work.

HELP!