Forums / Setting Up Categories, Products, Attributes / Downloads - products marked out of stock???

Downloads - products marked out of stock???

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Started by wishy on 20 Feb 2007, 4:44 AM · Views: 2,915

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20 Feb 2007, 4:44 AM
#1
wishy avatar

wishy

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Downloads - products marked out of stock???

hello,

I've managed to get downloads working both free and chargeable. However, even though they are marked in stock, can be ordered and do download, they all report as follows when added to the cart...

Products marked with *** are out of stock

Any idea what I may have set up wrongly?

20 Feb 2007, 5:34 AM
#2
ajeh avatar

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Re: Downloads - products marked out of stock???

Do not set Downloads as:

Product is Virtual
Product is Always Free Shipping

Downloads are always marked NO to these questions ...

NOTE: downloads do not track as stock at this time ...

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20 Feb 2007, 11:09 AM
#3
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wishy

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Re: Downloads - products marked out of stock???

Ajeh:

Do not set Downloads as:

Product is Virtual
Product is Always Free Shipping

Downloads are always marked NO to these questions ...

NOTE: downloads do not track as stock at this time ...

These are both set to no.

Products order and download without effecting the stock amount. Everything seems ok and works as it should except for the out of stock warning while adding to cart.

Could there be a setting in the attributes that effect sthis?

20 Feb 2007, 11:16 AM
#4
misty avatar

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Re: Downloads - products marked out of stock???

Have you entered products quantity.. i.e. 98
Just below where you enter products description
via admin

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20 Feb 2007, 11:40 AM
#5
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wishy

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Re: Downloads - products marked out of stock???

misty:

Have you entered products quantity.. i.e. 98
Just below where you enter products description
via admin

Yes I've got this set to 1000 (thinking it would decrease) but it remains static which I now understand is as it should be.

20 Feb 2007, 12:22 PM
#6
misty avatar

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Re: Downloads - products marked out of stock???

wishy:

Yes I've got this set to 1000 (thinking it would decrease) but it remains static which I now understand is as it should be.
And via same screen, you have products status marked in stock
and date available set to at least today's date or yesterday's is preferable to
make sure?
Otherwise, without seeing actual url of your site, difficult to help/advise
further.

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20 Feb 2007, 12:54 PM
#7
wishy avatar

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Re: Downloads - products marked out of stock???

misty:

And via same screen, you have products status marked in stock
and date available set to at least today's date or yesterday's is preferable to
make sure?
Otherwise, without seeing actual url of your site, difficult to help/advise
further.

Yes, marked in stock. Hadn't set a date but when I did it had no effect. My site is testing on a local installation so don't know if it will show or not but may be viewable at

http://81.106.248.242/zen2/

20 Feb 2007, 1:12 PM
#8
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Re: Downloads - products marked out of stock???

**http://81.106.248.242/zen2/**
Yes, possible to access BUT you have your config files set
as http://localhost so not possible to visit all pages in your
zencart setup.

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20 Feb 2007, 1:34 PM
#9
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wishy

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Re: Downloads - products marked out of stock???

misty:

Yes, possible to access BUT you have your config files set
as http://localhost so not possible to visit all pages in your
zencart setup.

I've changed this to the proper IP so should be accessible to the outside world now. If slooow...

20 Feb 2007, 2:12 PM
#10
misty avatar

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Re: Downloads - products marked out of stock???

Checked again, and without admin details to login, not possible to
see where problem is.. I suggest you install an additional zencart,
on localhost, BUT opt to have demo products installed.
You can then see, from this new install, how downloads are configured,
then compare with your existing cart. Sorry cannot help you further
at this stage.

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20 Feb 2007, 5:09 PM
#11
wishy avatar

wishy

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Re: Downloads - products marked out of stock???

misty:

I suggest you install an additional zencart,
on localhost, BUT opt to have demo products installed.
You can then see, from this new install, how downloads are configured,
then compare with your existing cart. Sorry cannot help you further
at this stage.

I took your advice and tried a fresh full install. Still can't see what my problem is there are so many settings to compare. I tried adding products as I had and lo and behold they work correctly in this set-up. I've obviously got a setting wrong or one of the add-ons I've installed has corrupted something. I may be as well now continuing with this install rather than wasting more time troubleshooting.

Thanks for help.

20 Feb 2007, 5:53 PM
#12
misty avatar

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Re: Downloads - products marked out of stock???

Thanks for help.
No problem, just pleased to hear that new install working
ok.

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