Images Not Uploading

I am setting up my cart for the first time and I can't seem to be able to upload any images (such as product or attribute images) through Zen Cart. Any ideas?

My image directories are all set to 777 and I am using Zen Cart 1.3.7.

Thanks for any help you can offer!

Well I can't say why the upload via ZC is not working. However, you could use FTP to upload your images to the proper directory.

I have been doing that for the products, but it doesn't seem as if that's an option for the product attributes... perhaps I'm just not seeing it.

Either way, it would be nice to do it from the Zen Cart admin page. ::sigh:: I've been working on this problem too long, it's probably staring me in the face, I just can't figure it out.

Is there an error message?

I have been doing that for the products, but it doesn't seem as if that's an option for the product attributes... perhaps I'm just not seeing it.
I think you need to ftp the attribute images

rush_woman, I am not getting any error messages. I enter in the information for the new product, "browse" for the image and then click preview. After that it takes me to the preview page where everything shows up correctly except the image display has the standard "no picture available".

kobra, is that even possible? How does it know which image to associate with which attribute? In "Products" it at least has an "Or, select an existing image file from server, filename:" text box. However, "Product Attributes" doesn't seem to have that option. All I see is a way for me to "Browse" for the image on my computer.

After you browse for the image, select it and be sure to click "open". Then select Preview. Heck, you probably are doing this but it's worth checking. :wink2:

I have been doing that, but you're right... it's always worth checking.

Okay, my last thought. After you browse and open, etc., is the image in the folder at your host site? I'm looking to determine where the glitch may be -- in the upload command itself or in connecting the image to the product.

Oh, I had one other thought and I'm not sure if this will matter or not. But, there is a Config option about how large a file can be uploaded. It is under Admin -> Config -> Maximum Values. Check to be sure it has sufficient size for your images.

Check the settings under Config -> Images, also. Just to be sure everything is okay.

These are my last thoughts -- good luck,

1. No, the file never makes in to my server.

2. Under Config > Maximum Values it says "2048000" which is the default.

3. Everything seems to be well in Config > Images. I'm not sure what I should be looking for, but I haven't changed anything and it all seems fairly normal.

Thanks for your help, though... I'll keep poking at it and hope I find the magic fix. In the meantime I suppose I just won't use images for the attributes and will do the product images manually. Oh well...

If you or anyone else has any other thoughts please let me know. :) Thanks!

Okay, so I had another thought .. :wacko:

I would re-upload the files that operate the browse & upload function for the images. Maybe there is a problem in the execute files when they uploaded or where they are sitting on the server.

Someone else will know which files those are. The function does work because I've been using it and I have 1.3.7 and only finished my Cart about 3 weeks ago.

Any other ideas and I'll be back . . . . . . :ohmy:

That's a good idea. Does anyone know which specific files effect the uploading of images?

Contact your host and ask him to create a custom php.ini file for you to upload your photos to. A lot of people experienced the same problem after their host account upgraded. Look at the images folder and you will probaly see it is not or does not stay set to 777. It isn't a zencart problem, it is your hosting provider.

I have triple checked all of my image directories in my zencart folder and they were all set to 777.

I do have a php.ini file custom set up to allow file uploads, pathed to a correct temp directory and the file size is at an appropriate amount. I have even created my own php file upload script on a seperate page to upload to the zencart "images" folder and it works properly. I suppose if there was a way to type in the file name for attribute images like the products have ("Or, select an existing image file from server, filename:" textbox), I would settle for that.

There has to be something I'm missing, but I can't for the life of me figure out what it is. ::sigh:: Thank you for the ideas, though. If you have any other thoughts please let me know.

Oh, I also forgot to mention... I an running PHP4. My host allows me to have the option of using PHP5, but doing so breaks some of my current PHP applications so I can't switch until I update them. Probably won't be for a while. :( However, I did switch over to PHP5 briefly to test out the zencart image upload and I got the same results.

Anyone have any ideas?

Hi - Not sure if this will help - but I have been having the same problem, I have been up loading my images and not being able to view them just shows the red X. My problem was easye resolved once i sat and thought about it! lol.

I was naming the image files something like myimage £12.50.jpg once i took out the £12.50 and any spaces, the images are now uploading and showing fine. Just a thought for you - hope it helps!

Cheers
AngelusUK