Free Shipping offered even though all free modules switched off!

I used to offer free shipping for orders over £35. I'd now like to drop that offer and have disabled the option but my shopping cart refuses! It still stubbonly offers free shipping. :lamo:

I've tried disabling both "free options" and "freeshipper" or running them but stating Do I want to offer free shipping with "false" but it doesn't work.

Is there an errant file I need to delete or override?

Knowledgeable answers or wild guesses welcome (please state which you're submitting!!)

How about a knowledgeable guess?

admin > configuration > shipping/packaging you'll find Order Free Shipping 0 Weight Status probably set to 1 and you've not been entering weights for your products?

Sadly that's not the answer.

[QUOTE=Bryony;336346]I used to offer free shipping for orders over £35. I'd now like to drop that offer and have disabled the option but my shopping cart refuses! It still stubbonly offers free shipping.

I've tried disabling both "free options" and "freeshipper" or running them but stating Do I want to offer free shipping with "false" but it doesn't work.
/QUOTE]

Reasonably Knowledgeable Guess.

I had the same problem. I still don't have shipping set the way I want it, but:

I was showing free shipping in the shopping cart side box, either offering it or telling the user that they could order more stuff and get it.

The answer is in the Admin Section under "Order Total" in the Modules menu.

Select the Shipping module.

Either 'REMOVE" the module all together, which kills the message in the shopping cart sidebox outright, or;

Set the "Allow free Shipping" to TRUE, which, paradoxically, will turn off the function. If this module is enabled, then the sense of the "Allow Free Shipping" flag is reversed. If you set it to FALSE it WILL display the free shipping. If you set it to TRUE it WILL NOT. I believe this is a bug and am looking into the code to see if I can reverse the behavior.

At least that is the case on my system ZC v1.3.7 with the SuperOrders package and some other extensions installed.

Go figure.

Your mileage may vary.

Larry

What shipping modules are you using?

Make sure you only have installed the modules you use and if not using something, click the Remove button so it is not installed ...

Have you an URL that we can peek at that would show a Product that is coming up with Free Shipping that you do NOT have set for Free Shipping?

OK, Zenners, here's a patch to make the sidebox say the right thing:

Go find the file:

catalog/includes/templates/[your_style]/sideboxes/tpl_shopping_cart.php

go to line 53 which should read:

if ($free_ship_on == 'false') {

Change it to read:

if ($free_ship_on == 'true') {

and save.

This will get the sidebox to display the free shipping only if it is enabled.

Larry

My issue isn't with a sidebox, simply that the cart is offering free shipping on orders over £35 during the checkout process.

Well, I've tried:

• "removing" the module
• "enabling" the module setting it to false
• "enabling" the module setting it to true (no data)
• changing the order of the modules
• deleting the freeoptions file from includes/modules/shipping and includes/languages/english/modules/shipping/
• overwriting the files from 1.3.5
  In all cases the free shipping still exists as an option!

:blink:

http://www.shaggydogcrafts.com/index.php?main_page=product_info&cPath=76&products_id=489

This product is not supposed to offer free shipping. It has a weight of 4.08kg and is over £35

I am running MZMT which worked yesterday. I would also like to offer free downloads (virtual items with no weight) but for the sake of this error have disabled anything free.

It hasn't helped... Orders over £35 are still offered free.

Well, this may sound obvious as a rock, but just in case..

...have you tried flushing the cache on the browser?

I have on occasion been trying to debug behavior that was stuck in the browser cache. I doubt this is the case, but it's worth making sure.

Larry

I got all excited when I read your suggestion - it wouldn't be the first time I'd been caught out with that one... but it didn't work this time :no:

Got any more ideas?

Well, since it's 4 in the morning and my hack isn't working right yet...

Sadly, no.

Thinking my way through your description, it would seem as if you have tried everything.

My only wild guess is that there may be a file in the theme overide folder that is doing shipping while you are changing things in the main (default) folders that is not making any difference.

Free shipping based on the Modules ... Order Total ... Shipping ...

Where Orders are >= $XX are not limited by *what( products ... the limitation is the order total ...

This product costs $36.00 ... you appear to have set:
Free shipping for orders over £35.00

Hence the Shipping is Free ...

Ajeh,

The thing is, I've reversed that setting - uninstalled that option - and even deleted the files for the freeoptions shipping - and yet it remains!!!

Could it be a bug?

I think that to see what is really going on here I might need to see your Admin settings, module settings and Product settings ... this is not making any sense based on the information you are giving on how things are setup ...

Perhaps you could PM me an access to your Admin and let me peek around when I get some time later ...

:oops: It seems the answer to problems like these is not to work on them at midnight after your 2 year old woke you up at 4am three mornings running. :sleepy:

The other way to fix this sort of problem is to find someone who actually had some sleep to show you (in a very kind way) how stupid you are. Thanks Ajeh! :hug:

In this specific case, look under admin: modules: order total and adjust the setting there.

Dont just look under shipping!!! :blush: There isn't a smiley kicking itself.

:D

Sleep? well ... coffee ... and tons of it helps ... :smartass:

But sleep? We aren't allowed to sleep ... :eek: