2 emails sent from "contact us page"

We need to figure out a way to have emails sent from customers from our "contact us" page to be sent to two email addresses. I know there's currently the dropdown method, but that doesn't work into our design.

I could even hardcode it for now, if that's easier. I looked through the admin side and was surprised to not see an option for this. One issue is we don't want this second email to be visible to the customer.

Anybody know of a way to do this?

This addon can be easily customized from your includes/modules/<your_template>/pages/contact_us/header_php.php file. :wink2:

Since I liked it, I coded it for you. In the mentionned file above,

find :

zen_mail($send_to_name, $send_to_email, EMAIL_SUBJECT, $text_message, $name, $email_address, $html_msg,'contact_us');

add below:

$customer_forward_id = 1 // Change the ID number to whom the email messages should be forwarded too.

    $forward_email_query = "

    SELECT customers_id, customers_firstname, customers_lastname, customers_email_address
    FROM " . CUSTOMERS_TABLE . "
    WHERE customers_id = " . $customer_forward_id;

    $forward_customer = $db->perform($forward_email_query);

    while (!$forward_customer->EOF) {
    $customer_forward_name = $forward_customer->fields['customers_firstname']. $forward_customer->fields['customers_lastname'];
    $customer_forward_email = (preg_match('/\<[^>]+\>/', $forward_customer->fields['customers_email_address'])) ? $forward_customer->fields['customers_email_address'] : EMAIL_FROM;
    } // End of while statement.

    zen_mail($customer_forward_name, $customer_forward_email, EMAIL_SUBJECT, $text_message, $name, $email_address, $html_msg,'contact_us');

Then, make sure to modify the forwarded's customer ID from this line (first - to see if it works as expected) :

$customer_forward_id = 1 // Change the ID number to whom the email messages should be forwarded too.

Change '1' to the targeted forwarder's ID you wish to forwards your emails. :wink2:

Slight mistake.

From my codes above,

replace:

$customer_forward_id = 1; // Change the ID number to whom the email messages should be forwarded too.

    $forward_email_query = "

    SELECT customers_firstname, customers_lastname, customers_email_address
    FROM " . CUSTOMERS_TABLE . "
    WHERE customers_id = " . $customer_forward_id;

 $forward_customer = $db->Execute($forward_email_query);

Wouldn't it be easier to just setup an email for this in your control panel and forward it to whoever needs to receive the Contact Us if you need more than one email address at a time recieving the email?

This would work for both the single emails and dropdown emails and you can easily add on more ane more of them as needed ... :smile:

And voila ... no coding required ... :cool:

Thank you The Oracle! That's a very nice surprise -- thought I'd just get tipped in the right direction, thanks for actually putting it together. :happy:

I got an error though when i try to send a test email from the contact us page -- it looks like a simple fix is needed, but I haven't figured it out yet:

1146 Table 'hh4.CUSTOMERS_TABLE' doesn't exist
in:
[ SELECT customers_firstname, customers_lastname, customers_email_address FROM CUSTOMERS_TABLE WHERE customers_id = 1]

hh4 is the name of my database. i'm gonna keep trying to fix it myself, i'll post if i got it. otherwise, please let me know.

Okay, that wasn't too hard: CUSTOMERS_TABLE should be TABLE_CUSTOMERS

Made that change, but now I get this when trying to send a test mail:

Fatal error: Maximum execution time of 30 seconds exceeded in /www/catalog/includes/modules/pages/contact_us/header_php.php on line 79

The normal email is received, but the forwarded mail doesn't arrive because it just hangs.

If you check your mail error logs, under your cPanel, what does it report ?

I don't have cPanel or plesk -- trying to figure out how to get access to our mail error logs now. I've contacted our webhost and will wait for a reply.