HELP new password does not work!!!

HELP!

I have changed my admin-username and password and now I can't log in!
I asked for a random new password and it doesn't work!

Now I'm not sure what my current admin-name is and password!
HELP ME PLEASE
What do I have to do to get my name and password back???

Please give me a respons.

This is answered in the detail in the FAQ.

Can you show me where?
Because I can't find the answer!

I can find something about to request a new password, but I allready dit that.
And the next solution is to do something in the SQL, but I don't understand that.

And I lost my admin-name too, and I can't find something about that in the FAQ

Please help me?

I suspect from your description of it that you are looking at the correct FAQ entry. From line 4 onwards it explains how to create a temporary Admin account that you can use to regain control of your Admin functions.

If this is where you're looking, but you're not understanding it, then the following may help. phpMyAdmin is a facility for accessing databases that is made available by most hosts offering MySQL databases. However, they don't all do so in the same way. If it's not obvious from your webspace control panel, try searching their FAQ or asking them directly how you get access to it.

Once there, running the SQL query involve no more than cutting and pasting the SQL from the Zen Cart FAQ entry into the phpMyAdmin box that opens up when you click on the SQL tab and the executing it. This will of course make much more sense when you have phpMyAdmin open in front of you.

Thank you :)