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Wrong Postage charged

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13 Mar 2007, 2:02 PM
#1
allgiftsdirect avatar

allgiftsdirect

New Zenner

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Feb 2007
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Wrong Postage charged

I just installed PayPal express - its really quick and works quite well and am pleased with it. Except for one thing - it doesn't charge the correct postage.

Everything shows correctly at table rate postage. On return from PayPal express the table rate is 0.00g so the postage price reverts back to the minimum on the table rather than by the actual weight.

I have applied the patches up to date and am using a UK account.

I have managed to recreate the problem after a few goes:

I go to my shop, purchase, the postage is correct on the table rate. I press the orange paypal button, i log into paypal. When i review the postage i return to my shop on step 2 of 3 and the postage is showing as 0.00g and the minumum price.

BUT if I am logged into my own shop account before going through paypal express the problem does not happen - i get taken to the step 2 of 3 with the correct table rate showing. This made recreating the problem a bit tricky but as i discovered it only works with new customers who do not register with the zen shop first.

Can you help please otherwise i will have to turn express off which is a shame as it is a good deal better than ipn.

13 Mar 2007, 6:25 PM
#2
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
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Re: Wrong Postage charged

For now, turn off the setting in PayPal Express Checkout payment module for:

Express Checkout: Select Cheapest Shipping Automatically

This will take the customer to the shipping page to pick the shipping method wanted ...

A full fix for this will be out in the next update ... :smile:

14 Mar 2007, 11:28 AM
#3
allgiftsdirect avatar

allgiftsdirect

New Zenner

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Re: Wrong Postage charged

That fixes it.

Thanks for your help.:thumbsup: