How to disable YourPay LinkPoint confirmation e-mail's?

14 Mar 2007, 9:33 PM

#1

New Zenner

Join Date:: Nov 2006
Posts:: 22
Plugin Contributions:: 0

How to disable YourPay LinkPoint confirmation e-mail's?

Hi! I'm getting 2 confirmation's - 1 from Zen Cart when I successfully checkout with the latest version of the Yourpay/Linkpoint API, but then get 1 from YourPay. Did I miss something? Where do I disable this? It's not in the Yourpay.com Admin Area.

Thanks

Thanks! -Vinny

Zen Cart 1.3.7 | YourPay LinkPoint | GoDaddy SSL | PHP 4.4

14 Mar 2007, 9:35 PM

#2

Kim

Obaa-san

Join Date:: Jun 2003
Location:: West Coast, North America
Posts:: 26,650
Plugin Contributions:: 0

Re: How to disable YourPay LinkPoint confirmation e-mail's?

Why would you want to disable the verification that you have gotten paid?

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

14 Mar 2007, 10:42 PM

#3

sem101

New Zenner

Join Date:: Nov 2006
Posts:: 22
Plugin Contributions:: 0

Re: How to disable YourPay LinkPoint confirmation e-mail's?

No, here's what's happening...

Customer gets Order Confirmation e-mail from Zen (this is perfect and all I require)
THEN, Customer gets e-mail "Order Receipt" from YourPay/LinkPoint
It's redundant. I also don't want my gateway e-mailing my Customers.Does this clear it up? Thanks :)

Example redundant e-mail from YourPay/LinkPoint after Checkout:

Company: MYCOMPANY
Reference Number: XXXXX-XXXXX-XXX1-XXXXX

Subtotal: $10.84
Tax: $0.00
Shipping: $0.00
Total: $10.84

MYCOMPANY

Thank you for shopping with us.

Thanks! -Vinny

Zen Cart 1.3.7 | YourPay LinkPoint | GoDaddy SSL | PHP 4.4

15 Mar 2007, 2:59 AM

#4

sem101

New Zenner

Join Date:: Nov 2006
Posts:: 22
Plugin Contributions:: 0

Re: How to disable YourPay LinkPoint confirmation e-mail's?

To answer my own question for other people: The YourPay/LinkPoint API Payment Gateway for Zen-Cart does not have a "do not send LinkPoint confirmation e-mail" option in the Admin. You have to call YourPay/LinkPoint to disable.

Thanks! -Vinny

Zen Cart 1.3.7 | YourPay LinkPoint | GoDaddy SSL | PHP 4.4

6 Dec 2007, 6:49 PM

#5

jtcreate

New Zenner

Join Date:: Mar 2007
Posts:: 32
Plugin Contributions:: 0

Re: How to disable YourPay LinkPoint confirmation e-mail's?

Thanks for the info. Was this easy to do with them over the phone? -Jeff

6 Dec 2007, 7:43 PM

#6

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,513
Plugin Contributions:: 176

Re: How to disable YourPay LinkPoint confirmation e-mail's?

jtcreate:

Thanks for the info. Was this easy to do with them over the phone? -Jeff

Yes - call them up. Verify who you are (you'll need the details of your banking information and tax id details etc ... same as what you have on file with them), ask them to turn off the email notifications, and that's it.

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6 Dec 2007, 8:00 PM

#7

jtcreate

New Zenner

Join Date:: Mar 2007
Posts:: 32
Plugin Contributions:: 0

Re: How to disable YourPay LinkPoint confirmation e-mail's?

Thank you very much!