OK. That's not because of how you were moving your text, but because of how Zen Cart builds its pages.
What you need to do is to insert the relative reference from the site's root in front of the anchor link. Let's work through an example.
If your FAQ's EZ=Page ID is "15" in chapter is "0" (you can get these values from the Admin > Tools > EZ-Pages screen) and your anchor were called "q1", then you would create an anchor> <a name="q1">Some Text In Here</a>Then you would create the link to it which typically would look like this> <a href="#q1">Go to anchor</a>But to cope with how Zen Cart builds pages, you would need to expand it out to this> <a href="index.php?main_page=page&id=15&chapter=0/#q1">Go to anchor</a>Otherwise Zen Cart will look for the anchor on the site's root page, which is what you were experiencing.
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