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Help, my PayPal express isn't working! on GoDaddy

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20 Mar 2007, 8:50 PM
#1
glenrj avatar

glenrj

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Help, my PayPal express isn't working! on GoDaddy

I followed the steps correctly when setting up PayPal express. However, when I click on the PayPal button from a product in my store, nothing happens. I doubled checked everything and I can't figure this one out. The regular PayPal IPN works fine. Any help would be apppreciated. I am using the latest build 1.3.7 of zen cart.

Please help I am a noobie!

20 Mar 2007, 9:53 PM
#2
drbyte avatar

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Re: Help, my PayPal express isn't working! on GoDaddy

please install the latest patch update to the PayPal infrastructure for v1.3.7 ... the most recent post in this thread contains the patch:
http://www.zen-cart.com/forum/showthread.php?t=56216

21 Mar 2007, 4:11 AM
#3
glenrj avatar

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Re: Help, my PayPal express isn't working! on GoDaddy

I don't understand how to install the patch. Thanks in advance!

21 Mar 2007, 4:17 AM
#4
ajeh avatar

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Re: Help, my PayPal express isn't working! on GoDaddy

The patch is layout in the same format as your site ...

You can just FTP the files from:
/includes

in the patch to your site's
/includes

and it will update and overwrite the files ...

Then you can go to the Modules ... Payments and Remove and Install again ...

NOTE: be sure to write down your settings before Removing the modules so you can reset your settings ...

22 Mar 2007, 5:36 AM
#5
glenrj avatar

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Re: Help, my PayPal express isn't working! on GoDaddy

I downloaded the paypal patch and followed the instructions for the install. However I am still having the same issues. My paypal express button doesn't work. The regular checkout button works though. I am ready to scream any minute. I don't understand why this isn't working. Perhaps someone can browse over to where my test site is and check out http://www.scripturescapes.com/zencart Any additional suggestions is appreciated.

22 Mar 2007, 6:33 AM
#6
drbyte avatar

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Re: Help, my PayPal express isn't working! on GoDaddy

You're hosted on GoDaddy. Thus, you'll need to turn on CURL Proxy in Admin->Configuration->My Store -- turn it on, and set the address as described in help text.

22 Mar 2007, 2:54 PM
#7
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Re: Help, my PayPal express isn't working! on GoDaddy

I am hosted with GoDaddy and I have the CURL set up as well.

22 Mar 2007, 4:07 PM
#8
drbyte avatar

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Re: Help, my PayPal express isn't working! on GoDaddy

Please turn on Debug Logging to File and post a copy of the log files generated.
Instructions on enabling debug logging:
http://www.zen-cart.com/forum/showthread.php?t=61199

22 Mar 2007, 8:00 PM
#9
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Re: Help, my PayPal express isn't working! on GoDaddy

here is the link to the latest debug log file
***** URL removed ******

23 Mar 2007, 4:46 AM
#10
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Re: Help, my PayPal express isn't working! on GoDaddy

i too am hosted on godaddy but i do not use any shopping cart system by them i can not find the admin section, i am so lost :(

23 Mar 2007, 9:11 AM
#11
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Re: Help, my PayPal express isn't working! on GoDaddy

glenrj:

here is the link to the latest debug log file
Can you download the batch of files in that folder, zip them, and then upload the zip for download? The one single file is unfortunately only one of a group of many comprising a single order.

23 Mar 2007, 9:12 AM
#12
drbyte avatar

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Re: Help, my PayPal express isn't working! on GoDaddy

Rusticbabies:

i too am hosted on godaddy but i do not use any shopping cart system by them i can not find the admin section, i am so lost :(

I'm sorry - I do not understand what you're saying.

24 Mar 2007, 4:25 AM
#13
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Re: Help, my PayPal express isn't working! on GoDaddy

I'm also having the same issue.

I have an account on GoDaddy. Paypal IPN works fine if the user creates an account and goes through the whole long normal paypal process.

But, with Paypal Express, pressing the Express Checkout button simply hangs and appears to do nothing.

Reading through this post and a similar previous post, I upgraded for the paypal patch, removed and reinstalled the Paypal Express, and turned on the cURL proxy. No effect.

Any ideas? I'm certain I've followed the installation directions well, this seems perhaps to be a GoDaddy issue, unless another GoDaddy customer can say otherwise?

24 Mar 2007, 1:54 PM
#15
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Re: Help, my PayPal express isn't working! on GoDaddy

The CURL is not the issue here, as I am having the same problem. I just wished someone knew what was going on and how to fix it.

24 Mar 2007, 5:09 PM
#16
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Re: Help, my PayPal express isn't working! on GoDaddy

glenrj:

The CURL is not the issue here, as I am having the same problem. I just wished someone knew what was going on and how to fix it.

  1. Did you download and install the PayPal patch as suggested earlier?
  2. Have you run some more test transactions?
  3. Will you please confirm what the CURL Proxy "address" is set to in your Admin ? (if you're on GoDaddy hosting, this must be set to GoDaddy's proxy server address)
  4. Can you post another link to new log files, preferably a zip with all the logs from the last couple days?

It seems that GoDaddy may be having some communication issues lately. Not sure if this is related or not. .. http://www.zen-cart.com/forum/showthread.php?t=61096

24 Mar 2007, 5:50 PM
#17
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Re: Help, my PayPal express isn't working! on GoDaddy

Thank you DrByte, that solved my issue. I feel a little stupid now having not read that one sub-line talking about the godaddy curl ip. Mine appears to work now. Thanks again!

24 Mar 2007, 7:07 PM
#18
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Re: Help, my PayPal express isn't working! on GoDaddy

fsartist,
i'm using godaddy as well but i'm not understadning how you got paypal express to work with the curl issue.

24 Mar 2007, 7:12 PM
#19
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Re: Help, my PayPal express isn't working! on GoDaddy

DrByte:

  1. Did you download and install the PayPal patch as suggested earlier?
  2. Have you run some more test transactions?
  3. Will you please confirm what the CURL Proxy "address" is set to in your Admin ? (if you're on GoDaddy hosting, this must be set to GoDaddy's proxy server address)
  4. Can you post another link to new log files, preferably a zip with all the logs from the last couple days?

It seems that GoDaddy may be having some communication issues lately. Not sure if this is related or not. .. http://www.zen-cart.com/forum/showthread.php?t=61096

  1. yes
  2. yes
  3. 64.202.165.130:3128
  4. i will soon
24 Mar 2007, 9:01 PM
#20
fsartist avatar

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Re: Help, my PayPal express isn't working! on GoDaddy

glenrj:

  1. yes
  2. yes
  3. 64.202.165.130:3128
  4. i will soon

When you installed the new paypal update, did you "Remove" your old paypal express module and then re"Install" it? If you've done that already, then not sure.