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PPEC live requires customer to create Paypal password

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8 Apr 2007, 8:47 AM
#1
henryvuong avatar

henryvuong

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PPEC live requires customer to create Paypal password

I believe I have successfully installed PPEC live. But when I run a test myself, at the page where customer needs to fill out the credit card information, there's a "Create Paypal Password" field. I checked out other sites with PPEC and this field is optional, it only appears when you click on "Save your information with PayPal" button. On my site it's required. I also notice that on other sites the page header is "Pay with Credit Card or Log In" whereas on my site it's "Create a PayPal Account or Log In". How do I make create Paypal password optional?

Here's my site: http://shockingprice.com/catalog/

And here's my PPEC set up:

Enable this Payment Module
True

Sort order of display.
10

Payment Zone
US Customers Only

Set Order Status
Processing [2]

Set Unpaid Order Status
Pending [1]

Set Refund Order Status
Pending [1]

Express Checkout: Require Confirmed Address
No

Express Checkout: Select Cheapest Shipping Automatically
No

Express Checkout: Skip Payment Page
No

Express Checkout: Automatic Account Creation
No

Payment Action
Final Sale

Transaction Currency
Only USD

PayPal Page Style
Primary

API Signature -- Username


API Signature -- Password


API Signature -- Signature Code


Live or Sandbox
live

Debug Mode
Log File

8 Apr 2007, 9:31 AM
#2
henryvuong avatar

henryvuong

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Re: PPEC live requires customer to create Paypal password

Here's a snapshot of the page, just in case I make changes later on:

8 Apr 2007, 2:17 PM
#3
drbyte avatar

drbyte

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Re: PPEC live requires customer to create Paypal password

  1. Have you installed the latest PayPal patch update for v1.3.7 ?
    http://www.zen-cart.com/forum/showthread.php?t=56216

  2. Are you using a PayPal "business" account with your API credentials?

9 Apr 2007, 1:23 AM
#4
henryvuong avatar

henryvuong

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Re: PPEC live requires customer to create Paypal password

Yes and yes. Would it make any difference if I installed the patch after I installed PPEC module? But I did unintall and reinstall PPEC after that.

9 Apr 2007, 4:31 AM
#5
drbyte avatar

drbyte

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Re: PPEC live requires customer to create Paypal password

I think you'll have to ask your question to PayPal technical support.

Although, I think you'll find they'll tell you that it's by design. After all, they do want to get people to create PayPal accounts .... cuz that's how they make money ;) (they don't make money on CC transactions).

9 Apr 2007, 9:55 PM
#6
henryvuong avatar

henryvuong

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Re: PPEC live requires customer to create Paypal password

I talked to a PP technical rep and the rep didn't seem to understand the issue. He pointed me to Paypal Website Payment Pro, which I believe is not working with Zen Cart yet. I know at least a few Zen Cart users have been able to accept credit card with PPEC without account. Like these:

http://www.obeygiant.com/store/
http://www.ktnaturals.com/

Try to put something in their cart and click PPEC, you will see what I'm talking about. On the CC payment page, the password fields are optional and only appear when you click "Save your information with PayPal".

10 Apr 2007, 12:20 AM
#7
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henryvuong

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Re: PPEC live requires customer to create Paypal password

Update: I installed a fresh Zen Cart and applied the patch from DrByte BEFORE setting up PPEC module, and guess what? It works. So it does matter that I must apply the patch first.

10 Apr 2007, 12:24 AM
#8
ajeh avatar

ajeh

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Re: PPEC live requires customer to create Paypal password

Thanks for the update! :smile:

25 Apr 2007, 2:17 PM
#9
henryvuong avatar

henryvuong

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Re: PPEC live requires customer to create Paypal password

I have a hit-and-miss experience. On several test carts, it doesn't come out the way I wanted. But at least I get one cart working. Not sure why. Here's the one that's not working:

http://shockingprice.com/testzen2