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How do I reactivate someone's download link that has expired

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10 Apr 2007, 10:08 PM
#1
friends1976 avatar

friends1976

Zen Follower

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How do I reactivate someone's download link that has expired

When I am in admin, it shows that the link is still active but I know the time period set has passed. The users are reporting that they can't get to the link.

Thank you for your help!
~Ashley

Greensboro Winston Salem Web Design

10 Apr 2007, 10:59 PM
#2
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
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62,757
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Re: How do I reactivate someone's download link that has expired

Find the Order ... click on the Download icon and change to green ...

Or, find the Order and Set the Order Status to Updated and send message to customer ... then switch back to its normal setting for Delivered etc.

Linda McGrath
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