DHL Mod - Incorrect Weight

14 Apr 2007, 2:43 PM

#1

New Zenner

Join Date:: Apr 2007
Posts:: 35
Plugin Contributions:: 0

DHL Mod - Incorrect Weight

I recently installed DHL/Airborne module and it seems to work fine. Sometimes it's not picking up the correct weight. Is there a know issue in this module related to weight?

14 Apr 2007, 2:45 PM

#2

ajeh

Oba-san

Join Date:: Sep 2003
Location:: Ohio
Posts:: 62,757
Plugin Contributions:: 1

Re: DHL Mod - Incorrect Weight

Have you determined under what conditions it does not pick up the right prices?

Certain Products? Weights? etc.?

Linda McGrath
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14 Apr 2007, 7:40 PM

#3

intref

New Zenner

Join Date:: Apr 2007
Posts:: 35
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Re: DHL Mod - Incorrect Weight

I did some experimentation with it by adding different quantities of different products and it is basically rounding off the total weight to the nearest lbs. So if I have total weight of 3.7 lbs then it is round it up to 4lbs and if I have total weight of 3.1lbs then it is rounding it down to 3lbs. Is this how DHL works?

15 Apr 2007, 6:22 AM

#4

ajeh

Oba-san

Join Date:: Sep 2003
Location:: Ohio
Posts:: 62,757
Plugin Contributions:: 1

Re: DHL Mod - Incorrect Weight

What are your settings in Shipping/Packaging/

Linda McGrath
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16 Apr 2007, 2:23 AM

#5

intref

New Zenner

Join Date:: Apr 2007
Posts:: 35
Plugin Contributions:: 0

Re: DHL Mod - Incorrect Weight

Tare is 0:0.

My USPS shipping module works great and displays the correct weight.