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Customers unable to log in. *CRITICAL*

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Started by tiffosi99 on 18 Apr 2007, 4:00 PM · Views: 1,278

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18 Apr 2007, 4:00 PM
#1
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tiffosi99

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Customers unable to log in. *CRITICAL*

As above. Entering customer details does create the respective account and sends confirmation email. However, on entering the customers' email address and password, the login page does not progress to account_success page.

not sure if this is a database issue or whether some piece of php code is trashed somewhere. Any ideas?

Thanks

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18 Apr 2007, 4:14 PM
#2
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tiffosi99

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Re: Customers unable to log in. *CRITICAL*

I should add that this issue is freaking me out a bit as i've put quite a lot of work into this site and fallen at the last hurdle, as it were.

ANY help would be very much appreciated.

18 Apr 2007, 4:28 PM
#3
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Re: Customers unable to log in. *CRITICAL*

in admin -> configuration -> sessions,

please post what you have there

thank you

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18 Apr 2007, 4:32 PM
#4
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Re: Customers unable to log in. *CRITICAL*

printscreen attached

sessions.jpg
18 Apr 2007, 4:50 PM
#5
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Re: Customers unable to log in. *CRITICAL*

try turning OFF recreate sessions

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18 Apr 2007, 4:54 PM
#6
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Re: Customers unable to log in. *CRITICAL*

You are a legend!

That has cured the problem. Find it strange though - I don't recall ever changing that setting.

Thanks again.