Long parse time during checkout

24 Apr 2007, 3:31 AM

#1

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Long parse time during checkout

The site http://www.ideal123.com is working perfectly fine except the shopping cart pages.
Normal parse times are always <1
Parse Time: 0.574 - Number of Queries: 185 - Query Time: 0.13383170387268
But whenever I enter the shopping cart (either by adding product or clicking the shopping cart link), the page takes forever to load. Sometimes timeout, sometimes have a parse time >60.
Guys.. really need some help here. Thanks

24 Apr 2007, 3:42 AM

#2

ideal123

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Re: Long parse time during checkout

problem doesnt occur when shopping cart is empty..

24 Apr 2007, 4:07 AM

#3

merlinpa1969

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Re: Long parse time during checkout

How does the admin work,

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24 Apr 2007, 4:16 AM

#4

ideal123

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Re: Long parse time during checkout

admin works fine..
i think theres a problem w/ the usps shipping module or usps' server
there were no problem when usps module is disabled....
prob gotta check it some other time

24 Apr 2007, 4:19 AM

#5

merlinpa1969

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Re: Long parse time during checkout

Yes USPS is down but that shouldnt affect adding to cart

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24 Apr 2007, 4:23 AM

#6

ideal123

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Re: Long parse time during checkout

guess that the query hangs when failed to contact usps?
otherwise it makes no sense if checkout is working perfectly fine w/o USPS module

24 Apr 2007, 4:24 AM

#7

ideal123

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Re: Long parse time during checkout

ps: after add to cart, it redirects to the checkout page.. -> process usps

24 Apr 2007, 4:28 AM

#8

merlinpa1969

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Re: Long parse time during checkout

why did you change the code to redirect right to checkout_shipping,
dosnt this make it hard for users to put more than 1 thing in the basket?

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24 Apr 2007, 4:32 AM

#9

ideal123

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Re: Long parse time during checkout

hmm.. you are right.
but i didnt make any changes to the php's tho

24 Apr 2007, 4:34 AM

#10

merlinpa1969

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Re: Long parse time during checkout

is there a redirect using htaccess,
customer shouldnt go to check out till they hit the checkout button either in the shopping cart or any other link that you have pointing there,

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25 Apr 2007, 7:24 AM

#11

ideal123

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Re: Long parse time during checkout

would it be a default redirect when theres only one product in store?
i got no htaccess redirect