Can't get past System Setup with Dreamhost

26 Apr 2007, 4:33 PM

#1

New Zenner

Join Date:: Apr 2007
Posts:: 12
Plugin Contributions:: 0

Can't get past System Setup with Dreamhost

Hello I have been trying to get past the system set up when installin ZenCart. I checked with my hosting company to make sure all of my addresses were correct. I keep getting a Service Temporarily Unavailable error. Is the system down? I have no clue what to do. I am struggling to learn html and get this site up and running and it's been two days of the same error.

26 Apr 2007, 4:37 PM

#2

Kim

Obaa-san

Join Date:: Jun 2003
Location:: West Coast, North America
Posts:: 26,682
Plugin Contributions:: 0

Re: Can't get past System Setup with Dreamhost

What is your URL?

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

26 Apr 2007, 4:54 PM

#3

giovani

New Zenner

Join Date:: Apr 2007
Posts:: 12
Plugin Contributions:: 0

Re: Can't get past System Setup with Dreamhost

https://www.standard-biodiesel.com
I put the zencart folder in my members directory
https://www.standard-biodiesel.com/members

26 Apr 2007, 5:13 PM

#4

Kim

Obaa-san

Join Date:: Jun 2003
Location:: West Coast, North America
Posts:: 26,682
Plugin Contributions:: 0

Re: Can't get past System Setup with Dreamhost

hhhmmm ... your host seems to be using a very non-standard set up and the program is not detecting the virtual HTTP or HTTPS paths. May I suggest a switch to a Zen Cart friendly host?

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

26 Apr 2007, 7:12 PM

#5

giovani

New Zenner

Join Date:: Apr 2007
Posts:: 12
Plugin Contributions:: 0

Re: Can't get past System Setup with Dreamhost

My host reccomended we use you. Is Dreamhost not good? They are part of their "one click" installs.

26 Apr 2007, 7:23 PM

#6

giovani

New Zenner

Join Date:: Apr 2007
Posts:: 12
Plugin Contributions:: 0

Re: Can't get past System Setup with Dreamhost

Or rather ZenCart is offered as part of Dreamhost's "One Click" Installs. They said to use ZenCart.

26 Apr 2007, 7:26 PM

#7

Kim

Obaa-san

Join Date:: Jun 2003
Location:: West Coast, North America
Posts:: 26,682
Plugin Contributions:: 0

Re: Can't get past System Setup with Dreamhost

You may want to do a search for dreamhost on the forum and find the other users experiences.

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

26 Apr 2007, 7:28 PM

#8

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,513
Plugin Contributions:: 176

Re: Can't get past System Setup with Dreamhost

Dreamhost is a typical large hosting company, with various unique configuration settings not consistent with majority of hosting company configurations.

I'm not sure what's different about their configuration setup for Mac hosting.
If you're using a 1-click install provided by Dreamhost, then you need to talk to them for technical support and the right options to choose.
What is Dreamhost Tech Support saying about your "Service Temporarily Unavailable" error?
Is there any information in your server errorlog?
Is there an error code "number" associated with the message?

.
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26 Apr 2007, 7:34 PM

#9

giovani

New Zenner

Join Date:: Apr 2007
Posts:: 12
Plugin Contributions:: 0

Re: Can't get past System Setup with Dreamhost

I am getting a 503 Service Teporarily Unavailable. The Dreamhost support staff gave me the following settings:
Physical Path
/home/standard24/standard-biodiesel.com/members
Virtual HTTP Path
http://www.standard-biodiesel.com
Virtual HTTPS Server
https://www.standard-biodiesel.com
Virtual HTTPS Path
https://www.standard-biodiesel.com
Enable SSL
NO
Enable SSL in Admin Area
NO
Is this correct? By the way I am using a mac - I don't know what they are using.

26 Apr 2007, 7:51 PM

#10

giovani

New Zenner

Join Date:: Apr 2007
Posts:: 12
Plugin Contributions:: 0

Re: Can't get past System Setup with Dreamhost

Okay so I went to my account to see my server errorlog and the first page which came up was some kind of automated one click install - before they said I had to download your program and unpack it, then install it from a ftp program. I deleted all files and am using their automated system. I swear it wasn't there before, and it was never there when I logged into my account as a default page before... Strange. Thanks for your help, we'll see where this takes me.