Customer account info not passing through

26 Apr 2007, 5:44 PM

#1

New Zenner

Join Date:: Apr 2007
Posts:: 24
Plugin Contributions:: 0

Customer account info not passing through

My express set up was working very well last week, this week I ran a test to make sure and now I am getting the login or create an account page rather than the pay directly and then back to my site to finish off the processing.

When I click on create an account (which I don't want anyway) the only address details carried over is the email address which means that the customer has to re-input all their address details again!!! at which point they probably give up :-(

I am running the latest ZC1.3.7 and applied the patch PPEC-137-patches-March21-2007, I then removed the ppec module and reinstalled the patch installed the mod and filled in all the api details again but no change.

I am at a loss as to why this has suddenly changed, is this happening to anybody else? I am at a loss as to why and what I need to do, which is really upsetting. Can anyone throw some light on the problem. Lots of thanks in advance.
agamic

26 Apr 2007, 7:01 PM

#2

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,515
Plugin Contributions:: 176

Re: Customer account info not passing through

I'm trying to understand your scenario properly.
You talked about express checkout but then talked about login and create-account pages and customer information not passing through.

Can you provide a URL and a click-by-click description of how to see this situation first-hand ?

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

5 May 2007, 6:34 PM

#3

intref

New Zenner

Join Date:: Apr 2007
Posts:: 35
Plugin Contributions:: 0

Re: Customer account info not passing through

I'm also noticing the same issue. I have only PPEC enabled but customers can create an account on my website and then proceed to Paypal. In Paypal when they try to use only Credit Card option instead of Paypal account then they have to enter the Credit Card info and address too. Can't Zen Cart pass the customer address to Paypal?

6 May 2007, 7:32 AM

#4

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,515
Plugin Contributions:: 176

Re: Customer account info not passing through

During Express Checkout, PayPal will bring back customer shipping address info. Currently, this is the only time PayPal gives any customer information to Zen Cart.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.