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Basic paypal IPN problem...doesn't show the item name on paypal

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28 Apr 2007, 7:02 AM
#1
sunny747 avatar

sunny747

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Basic paypal IPN problem...doesn't show the item name on paypal

Hello,
i'm using zencart 1.3.6 and Paypal Ipn as the payment module. I have noticed after checking out, on the paypal page the item name doesn't show up as my shopping cart. It makes it quite difficult for me to understand what item customer actually ordered. I would like to use paypal ipn than paypal express.
Any support would be very appreciable.

28 Apr 2007, 8:35 AM
#2
drbyte avatar

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Re: Basic paypal IPN problem...doesn't show the item name on paypal

That is by design. The reasons have been discussed at length elsewhere on the forum.

28 Apr 2007, 9:02 AM
#3
sunny747 avatar

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Re: Basic paypal IPN problem...doesn't show the item name on paypal

DrByte:

That is by design. The reasons have been discussed at length elsewhere on the forum.

thank you very much for ur reply...i searched but couldn't locate any related topic..........dumb me..!!

could anybody please support with the thread?
thanks so much.

28 Apr 2007, 1:13 PM
#4
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Re: Basic paypal IPN problem...doesn't show the item name on paypal

zen cart sends a detailed receipt ( provided your ipn is set up correctly )
paypal chokes on discounts so it must be sent as a single total to overcome this

30 Apr 2007, 4:50 AM
#5
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Re: Basic paypal IPN problem...doesn't show the item name on paypal

Hello,
thanks for your reply...i'm still looking for the solution......is there any?

30 Apr 2007, 8:52 AM
#6
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Re: Basic paypal IPN problem...doesn't show the item name on paypal

I tried with single total also..still having the same problem.....i have updated with the latest patch for paypal.....quantity and item name still not showing up on paypal ......i can't figure out what the customer has ordered...
can't tell the problem...really need support here..

thanks.

30 Apr 2007, 11:07 PM
#7
drbyte avatar

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Re: Basic paypal IPN problem...doesn't show the item name on paypal

sunny747:

.i can't figure out what the customer has ordered...
can't tell the problem...That's because your server and PayPal's server aren't communicating properly.

How to troubleshoot PayPal IPN issues:
http://www.zen-cart.com/wiki/index.php/PayPal

Using Debug Logging:
http://www.zen-cart.com/forum/showthread.php?t=61199

5 Jan 2008, 5:18 AM
#8
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Re: Basic paypal IPN problem...doesn't show the item name on paypal

sorry for discussing about this old topic again but i have the same problem as sunny747 has.. In paypal, it shows only these two things and then the total

JJ Shop Purchase
Store Receipt $100 (for example)

Which also means when that when the customer sends the money through paypal, what i will get on paypal IPN is just "store receipt" right??

This would definitely make things difficult to organise.

You can check the log Here

And for some reason if the customer wants to claim again, it would also be difficult because it doesn't show the item that the person has bought right?

5 Jan 2008, 5:29 AM
#9
drbyte avatar

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Re: Basic paypal IPN problem...doesn't show the item name on paypal

Correct.

If you want detailed cart transactions, use Express Checkout instead.

5 Jan 2008, 5:38 AM
#10
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Re: Basic paypal IPN problem...doesn't show the item name on paypal

ic.. thx for clarifying then