Shipping Estimator Error 404 when cliet is not logged in

On mouseover on any zen cart site I visit whether in Firefox or IE7, I show the path as domain.com/_ for the UPDATE button. On firefox it directs the user correctly to the updated shipping estimates and IE7 goes to 404. I'll find more sites that I can add to this list...

http://www.musicandsons.it/store/
http://www.texasdirectsales.com/_

Couldn't reproduce on these sites:

http://www.growvertical.com/
http://s199887814.onlinehome.us/
http://www.officialmyspacegirl.com/_

• the link sends back to main page and no 404 error, but not estimates either...

So some sites I get the 404 and some just redirect back to the main page. But I haven't found a single site that works with IE7 for shipping estimates...

Had someone else test with IE7 and it worked. So it's something wrong with my combination of IE7 and Windows Vista ugh...

Okay ... more information.
If you have javascript support disabled, you'll get the 404 symptoms because the javascript used to do the button-submit won't trigger. This will happen in any browser that has javascript support disabled in some way.

Fortunately, we rewrote all that logic a few months ago in preparation for v1.3.8, and it appears to be fine even in IE7 and with javascript off and on.
So, when v1.3.8 comes out it'll all be grand.
In the meantime, turn your JS support back on.

I suspected it was something to do with Java. I'll post again when I have it fixed.

You might find that the issue is your IE security settings.
You could try going to IE7's internet options and hit the reset for security settings.

I tried again on a fresh install of windows vista plus the latest java from sun microsystems and I still get the 404 error.

The fact is I get this error on my site and most sites that I test on as long as I'm using IE7.

DrByte, can you think of anything that would work with IE7 as this is probably an important contribution to not have working when IE7 is quickly becming the most used browser...

FIXED!!!

The problem was because of an IE7 add-in by the company BitComet. All of the computers I tested from have this program installed and disabling it solved the problem. Hopefully not too many customers have this installed.

numinix:

FIXED!!!

The problem was because of an IE7 add-in by the company BitComet. All of the computers I tested from have this program installed and disabling it solved the problem. Hopefully not too many customers have this installed.

Glad you got it sorted out on your computers.

Just a reminder that the code has already been rewritten for v1.3.8 to prevent the kind of problems you were mentioning:> DrByte:

Okay ... more information.
If you have javascript support disabled, you'll get the 404 symptoms because the javascript used to do the button-submit won't trigger. This will happen in any browser that has javascript support disabled in some way.

Fortunately, we rewrote all that logic a few months ago in preparation for v1.3.8, and it appears to be fine even in IE7 and with javascript off and on.
So, when v1.3.8 comes out it'll all be grand.
In the meantime, turn your JS support back on.