Shipping Address Change with PayPal

I'm on ZC 1.3.7 and latest patch of PayPal mod. I was trying to place an order for a friend by changing the Shipping address. I logged in as a customer on my website and then added an item to the cart and proceeded to checkout. At the Shipping options page I changed the Shipping address and then proceeded to payment on Paypal. Logged into PayPal using a PayPal account. PayPal displayed the shipping address of the PayPal account and not the one I had chosen on my website. So it created the Order with the Shipping address from PayPal account and did not pick up the one I had specified in the Shipping Page of my website. How can I fix this?

I have ZC 1.3.7 and PPEC with latest patch and SSL enabled.

When I'm trying to use PPEC, it brings me back to ZenCart to select the shipping option and then instead of taking me back to PayPal to complete the transaction, it displays the home page of PayPal? What could be wrong here?

Did the address in your store show up in the list of available addresses at PayPal?

What are all your settings for your PayPal Express Checkout module in ZC admin?

You have a multitude of posts on separate topics, which all relate to PayPal. It seems you have something very odd in your configuration. Something's confused somewhere.

Rather than reporting all your PayPal problems in separate topics, let's stop altogether and start afresh.

1. Do a fresh install of Zen Cart in another folder+database. Use demo products.
2. Patch PayPal. NO OTHER mods or customizations. Just use demo products and classic template.
3. Turn on PayPal debugging.
4. Do some test transactions related to all of the issues you've posted about.
5. Then come back and post what you find for each topic.
6. AFTER you have all those issues resolved using the clean, untouched site, then you can think of trying to address the same issues on your live site.

Address from my ZC is not transferring over to PayPal. I switched from PPEC to PayPal IPN and it seems to work little better but shipping address issue still there. Here are the steps I took:

1. Added an item to Cart and clicked on Checkout button
2. Logged into ZC as customer
3. Chose to change the Shipping address and proceeded to Payment
4. On PayPal screen, logged into a PayPal account
5. It displayed the Shipping address associated with the PayPal account and not the one from my ZC?

Which settings of PayPal Module would you like to know?

Sorry for posting so many issues but I'm getting very nervous as I was about to launch my website and now I'm hitting all these issues in PayPal.

I have a lot of custom changes and addon modules installed and it will be difficult to go back to original ZC. Can we do some debugging to find the cause?

intref:

and it will be difficult to go back to original ZC. Can we do some debugging to find the cause?Exactly my point.

Make a fresh install - a clean one -- SEPARATE from your current one.
Test on that -- to make sure the problem is not with your host or the original uncustomized code.

Then you can start debugging from there.

Ultimately the debugging process will end up being this:
http://www.zen-cart.com/wiki/index.php/Troubleshoot_-_Diagnosing_Obscure_Issues

I switched on the Debug mode in PayPal IPN and placed an order where I changed the Shipping Address on the Step 1 (Shipping Method) of my ZC. When it hops to PayPal site and customer logs in to PayPal then it does not display the Shipping Address I had chosen on the step 1 on ZC. I looked at the log and it seems that it passed the correct Shipping address to PayPal but still PayPal displayed the shipping address associated with customer's PayPal account. How do we override this?

can you post the log?

Attached is the PayPal log showing that it did not pick up the changed shipping address.

Also attached is the Order Confirmation email text showing that Shipping address was changed and not same as Billing address.

I have changed the names and address to protect privacy.

Thanks for your help.

Any help on this?

I am also facing the same problem,

See the case is we are running gift site...so customer (Billing Address) gift to someone (Shipping Address). on the paypal credit card page - Its showing the address on customer (Billing address) but the its under 'Shipping Address' lable. So, whats the problem is on paypal page its showing billing address of cusomter with "Shipping Address" lable.

Is there any way I can change the lable...

Pls help me

This is just to update that I got the solution for the same....need to apply patch for the same - http://www.zen-cart.com/forum/showthread.php?p=372071#post372071

dhruv37:

This is just to update that I got the solution for the same....need to apply patch for the same - http://www.zen-cart.com/forum/showthread.php?p=372071#post372071

Does this mean that your problem was fixed by the latest patch in the above mentioned link?

I didn't seem to be having any problems...but recently I have been getting orders in from paypal that have the paypal billing address stored in the shipping address field. It has happened at least 3 times in a week, and the last customer very clearly stated that she chose and confirmed a ship address in TX, went to paypal to complete transaction, but when it saved the order it saved it with the billing address (CA).

I need to get this resolved quickly - but I'm not excited about gutting the paypal IPN & uploading new files & reconfiguring on my live site. I will of course if I need to, but before I do, I want to be clear if this will / should solve the problem.

Any help is greatly appreciated. Thanks!