[NOT A BUG] Item sold out not displaying

17 May 2007, 3:16 PM

#1

Zen Follower

Join Date:: Jun 2005
Posts:: 111
Plugin Contributions:: 0

[NOT A BUG] Item sold out not displaying

Okay, here is what happened.

I had a customer request to purchase items out of stock. I went to the item and placed the quantity the customer desired to purchase. The customer bought the desired quantity leaving zero. The cart disabled the product after that so that it was disabled and did not show in searches or in its category.

I believe the cart should not have disabled the product but just leave it with 0 quantity being sold out.

Thank you!

Michael

17 May 2007, 3:23 PM

#2

kobra

Black Belt

Join Date:: Aug 2005
Location:: Arizona
Posts:: 31,500
Plugin Contributions:: 4

Re: [NOT A BUG] Item sold out not displaying

A "bug" is code that does not function - this is a setting that you have not set

admin > config > stock > Products status in Catalog when out of stock should be set to > leave on or turn off

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17 May 2007, 8:04 PM

#3

kenaniah

Zen Follower

Join Date:: Jun 2005
Posts:: 111
Plugin Contributions:: 0

Re: [NOT A BUG] Item sold out not displaying

kobra:

A "bug" is code that does not function - this is a setting that you have not set

admin > config > stock > Products status in Catalog when out of stock should be set to > leave on or turn off

Thank you, you were right.

17 May 2007, 8:59 PM

#4

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,511
Plugin Contributions:: 176

Re: [NOT A BUG] Item sold out not displaying

For future reference, this topic is discussed in the eStart Your Web Store With Zen Cart user's manual

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