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International shipping problem

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27 May 2007, 1:40 AM
#1
paperzombie avatar

paperzombie

Zen Follower

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Aug 2006
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International shipping problem

Domestic shipping seems to be working fine but when someone internationally is trying to purchase something it says

"We are unable to find a USPS shipping quote suitable for your mailing
address and the shipping methods we typically use."

I have been through a lot of the threads and everyone is asking the same things and then nothing goes from there. I have everything set up correctly in the admin / configuration / shipping..

Can someone please help?

Thanx!

27 May 2007, 1:45 AM
#2
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: International shipping problem

You did of course load the latest update for USPS for their May 14th changes of server and prices right? :unsure:

http://www.zen-cart.com/forum/showthread.php?t=65732

Be sure to

1 copy the files to your server

2 copy down your current settings to NotePad

3 did you copy those settings to NotePad?

4 uninstall/remove the USPS shipping module

5 install the USPS shipping module

6 re-configure the settings based on what you copied to NotePad ... you did remember to do that first right?

7 Configure for Production Server

8 If a new account, be sure that you call or email USPS and have them activate your account for the Production server once you received your ID

NOTE: warnings about a missing password can be ignored ... this too has changed but the safeties about this are still in your code until our next release ... :smile:

Linda McGrath
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