How to edit the banner?

Where do I place the image I made at to replace the ZEN CART message on the top of the site.

Also, while im here, how do I upload a template that I downloaded.

To save re-inventing the wheel, please checkout the contents of https://www.zen-cart.com/tutorials/index.php ...both questions (and many more) are answered in there

I dont understand how to change the banner still. Its really confusing.

Where do I place the image I made at to replace the ZEN CART message on the top of the site.
If a banner this is in /images/baners or if the Zen Cart logo - this is in the /includes/templates/Your active template name/images
Also, while im here, how do I upload a template that I downloaded.
As you did not state which one - Most are delivered in standard Zen Cart file structure - there is usually instructions with them in a read me file -

expand the zip on your local - open your FTP client - on your local navigate to the template until you locate the "includes" folder - navigate on your host to the location of the "includes" folder - transfer the local includes to the host - that should do it.

I dont even know where to find the Includes for the banner. I am so lost at this, its ridiculous.

I dont even know where to find the Includes for the banner. I am so lost at this, its ridiculous.
This is the directory tree structure for Zen Cart and what you should see on your host if you connect with a FTP client

When I log in to Zen cart, I see my hit counter, then configuration, Catalog ETC. I have had next to no experience with this before so I am lost.

Geat a good Free FTP client here Filezilla

When I go to the download link I get an "Internet Explorer has experienced a problem." I tried it twice, no download.

I can't fix you browser issues

Rob55:

I have had next to no experience with this before so I am lost.

In that case, you do need to do some reading and research.

ZC will work out of the box as advertised but if you want to customise it, you will need to have a basic understanding of html and css, and, depending on how much you wish to customise it, the ability to follow the process of the code even if you don't completely understand it.

You also need to know the basics of website building - how to upload/download files from the server. There are changes you can make to ZenCart through the admin panel but anything new that you need to incorporate in your customised version (such as your own images), or any edited files, needs to be uploaded via FTP (File Transfer Protocol).

But having said that, if you don't already have an FTP client, then we must assume that ZC was installed by your host, so if you only want to upload one image, then you should be able to do it through your hosts control panel and File Manager.

Incidentally, there's nothing wrong (as I write) with the link that kobra provided, so that could be your own browser at fault.