Google Base Feeder Support Thread [OLD]

I also have the problem of not having Admin>>Tools>>Google Base Feeder. It simply isn't there. I HAVE uploaded my files correctly (i.e., the renamed admin folder). Are there any other things that could possibly cause this issue?

Okay...I figured out that problem (old PHP version on testing server, I'm guessing, worked perfectly fine on live site). Now, I'm trying to figure out why I'm getting duplicate product listings in the XML file. I used Easy Populate to import the products.

Odd question here....I suddenly can no longer VIEW the feed in my browser. The feed should be located HERE but not sure why it no longer displays anything. The text is there in the physical file though.

khopek:

Odd question here....I suddenly can no longer VIEW the feed in my browser. The feed should be located HERE but not sure why it no longer displays anything. The text is there in the physical file though.

I was able to see your feed, 342 of 342.

Had a bit of weird message from Google Froogle Feeder Today.

I have using it for ages with no problems - until this evening. I uploaded my feed from zen cart as usual and then received an email from google.

Clicking on the feed status link says the below:

*Prohibited word in attribute: description (6 errors)

Please check our Programme Policies and make sure that you are not submitting any prohibited items.
Learn more.

Examples:
Item Nr. Line No.
99 1,886
101 1,924
196 3,729
198 3,767
199 3,786 *

The thing being - my description field is the exact same for every single line? And why only start giving me a problem today?

Edit - the desctiption field simply says: Rich Tone Music Ltd - Online Guitar Store

Seems strange - and i'm baffled. Answers on a postcard please?

I had this same problem and it's because Google doesn't like special characters. The descriptions in my products, when I used Easy Populate kept adding something like Acirc; in it. I had to manually remove all of them using the find & replace in my text editor.

Yes - have been using Easy Pop today.

Let me have a look

Hmm....I looked in my upload sheet for EZ Populate.

One of the items that had an error had the following symbol in the HTML ' rather than a ' .

Having said that, the xml feed generated is displaying an ' as it should.

This is not in the feed description column either. Rather description4. So still doesn't seem to tally to what gBase is telling me.

What happens if you remove the hyphen from the description field that reads 'Rich Tone Music Ltd - Online Guitar Store'? I believe the general rule is alphanumeric only in Title and Description. Perhaps Google is counting '-' as a prohibited word...

Or perhaps they are counting that whole sentence as promotional text. Which is also not allowed because the description is supposed to describe the specific product...

Sorry - i meant to type ```
'

Sorry - i meant to type > & # 39 ; with no spaces ;0) which was generating an '.

khopek:

What happens if you remove the hyphen from the description field that reads 'Rich Tone Music Ltd - Online Guitar Store'? I believe the general rule is alphanumeric only in Title and Description. Perhaps Google is counting '-' as a prohibited word...

Will try. Although I have 980 other listings all working with the exact same entry.

If that's in the the same product feed, Google only gives you a sample of products with the 'errors'. Mine said 8 errors, but in fact it was like 200+. :D

I have followed the install and everything appeared to be going ok. Installed the sql patches with no problems.

Install instruction 5. Go to Admin->Configuration->Google Base Configuration and setup all parameters;

The google base configuaration does not appear in the admin>configuration section.

I have the goggle base feeder under tools, but just can't get the config section to appear.

I had also renamed my admin folder as suggested by the zen security updates a while ago, so uploaded the files to the new folder name and not the default admin. Can this be the problem, or any ideas why i can't get the config option to display in my zen admin

I sorted the orginal problem with not seeing the config section. I had missed the php file in the root.

I do have another problem though.
When i try to create the feed i just get a blank page.
When i look at the feed folder there are no files apart from the index file.
I have checked that the feed folder is set to 777.

I am not getting an actual error message, but the feed is not getting created

I am having a problem. My feed is displaying free shipping on google products page. I have no idea where to fix this.
Some of the fields in the setup are very confusing and I am unable to find documetnation to explain what all of these are....

6. Go to Admin->Configuration->Google Base Configuration and setup all parameters;

Is there any detailed information about what these parameters should be?

AZComp:

I am having a problem. My feed is displaying free shipping on google products page. I have no idea where to fix this.
Some of the fields in the setup are very confusing and I am unable to find documetnation to explain what all of these are....

6. Go to Admin->Configuration->Google Base Configuration and setup all parameters;

Is there any detailed information about what these parameters should be?

When you go to the configurations page in your Zen Cart, do you see an item called 'Shipping Options'? I've got an older version of this mod, but mine is left blank. Our shipping is based upon actual UPS rates. I've set shipping options and costs from within my Google Merchant center. Also check your account there. Maybe it's a setting on Google's side and not Zen.

jeking:

When you go to the configurations page in your Zen Cart, do you see an item called 'Shipping Options'? I've got an older version of this mod, but mine is left blank. Our shipping is based upon actual UPS rates. I've set shipping options and costs from within my Google Merchant center. Also check your account there. Maybe it's a setting on Google's side and not Zen.

I have set the shipping on google side and in zen cart. I do not see a "shipping options" I have a Shipping/Packing tab none of which seems relevant.
I use fedex weight based calculated shipping on my site and set my google feed for the same.

Suggestions?

AZComp:

I have set the shipping on google side and in zen cart. I do not see a "shipping options" I have a Shipping/Packing tab none of which seems relevant.
I use fedex weight based calculated shipping on my site and set my google feed for the same.

Suggestions?

When you go to Admin>Configuration>Google Base Feeder Configuration, there is not a Shipping Options?

What is the url to your site?

Did you recently change any of the setting in Zen or in Google Merchant center?

AZComp:

I have set the shipping on google side and in zen cart. I do not see a "shipping options" I have a Shipping/Packing tab none of which seems relevant.
I use fedex weight based calculated shipping on my site and set my google feed for the same.

Suggestions?
If you do not have a Select Shipping Method then the googlefroogle SQL File did not install right.