Google Base Feeder Support Thread [OLD]

wagnerguy:

actually, now it will create a feed, but there will be no products in the feed.

this is what it says.
"Google Base Feeder v.1.7.0 09.019.2008 17:38:59 started 2009/05/08 08:21:07
Feed file - /home/poppy/public_html/feed/GOOGLE_FROOGLE_OUTPUT_FILENAME_products.xml
Processing: Feed - Yes, Upload - No
Google Base File Complete In 0.002089 Seconds 0 Records"
I will need more access to investigate if you dont mind. I will need temporary login to both your ftp and admin, which you can pm me. Without more access all I can do is guess as what is wrong.

I've seen a lot of people ask about this, but no answers that have helped.

I set it up last night, everything was installed correctly, no errors. Everything has been configured correctly, I have a google base ftp account and it is active.

The only thing working is the link to view Google Base FTP Content.

When I click on create product feed the page pops up and gives a 404 code.

I've done everything I can and cannot find the solution. The first one to post something that helps can have a free Super King knife from my store.

http://www.knivesandmore.biz

Thanks.

dgarrett20:

I've seen a lot of people ask about this, but no answers that have helped.

I set it up last night, everything was installed correctly, no errors. Everything has been configured correctly, I have a google base ftp account and it is active.

The only thing working is the link to view Google Base FTP Content.

When I click on create product feed the page pops up and gives a 404 code.

I've done everything I can and cannot find the solution. The first one to post something that helps can have a free Super King knife from my store.

http://www.knivesandmore.biz

Thanks.

What does the 400 error say after the error is displayed?

dgarrett20:

I've seen a lot of people ask about this, but no answers that have helped.

I set it up last night, everything was installed correctly, no errors. Everything has been configured correctly, I have a google base ftp account and it is active.

The only thing working is the link to view Google Base FTP Content.

When I click on create product feed the page pops up and gives a 404 code.

I've done everything I can and cannot find the solution. The first one to post something that helps can have a free Super King knife from my store.

http://www.knivesandmore.biz

Thanks.

I think I got it now. If I fix it, I'll post how I did.

countrycharm:

What does the 400 error say after the error is displayed?

that has happened to me before, that is because the view button looks for a certain file name in the feed folder. you just have to change the name of the file to the name it is looking for..

countrycharm, nothing personal, but I cant give you access to my file(even if temporarily) and still feel comfortable that i am protecting my company as well as the private data of my customers..

But I do appreciate the offer, i really do

have you seen the problem i have mentioned before, what were some the usual suspects?

wagnerguy:

that has happened to me before, that is because the view button looks for a certain file name in the feed folder. you just have to change the name of the file to the name it is looking for..

countrycharm, nothing personal, but I cant give you access to my file(even if temporarily) and still feel comfortable that i am protecting my company as well as the private data of my customers..

But I do appreciate the offer, i really do

have you seen the problem i have mentioned before, what were some the usual suspects?

wagnerguy no problem I understand. Lets do this, first make sure your feed cache is set to 777, next go through your site files and delete everything that deals with wordpress and see if it will create one then. There is and issue with the wordpress module. It conflicts with this module for some reason and not just this one with others also. What is the name of your site you are running this on? Re-upload all file for this module because sometimes FTP programs experience a timeout when uploading large quantities of files (such as when installing or upgrading your site), or fail to fully upload some files, or leave them as just 0-bytes in size. Some programs like SmartFTP and CuteFTP are well-known to be problematic in this area. For Windows PCs, it is recommended FileZilla as a free, fast, and reliable FTP program. On Mac, Transmit or CyberDuck are commonly acclaimed FTP tools. See it this will resolve your problem.

dgarrett20:

I think I got it now. If I fix it, I'll post how I did.

countrycharm:

wagnerguy no problem I understand. Lets do this, first make sure your feed cache is set to 777, next go through your site files and delete everything that deals with wordpress and see if it will create one then. There is and issue with the wordpress module. It conflicts with this module for some reason and not just this one with others also. What is the name of your site you are running this on? Re-upload all file for this module because sometimes FTP programs experience a timeout when uploading large quantities of files (such as when installing or upgrading your site), or fail to fully upload some files, or leave them as just 0-bytes in size. Some programs like SmartFTP and CuteFTP are well-known to be problematic in this area. For Windows PCs, it is recommended FileZilla as a free, fast, and reliable FTP program. On Mac, Transmit or CyberDuck are commonly acclaimed FTP tools. See it this will resolve your problem.

I have actually verified those things.. the only thing that i noticed was that when i deleted the "wp folders" in the directory, then tried to run the feed. i got an error that basically said that froogle was looking for a wp file to finish running the feed.. I added the folders back but deleted some individual files that were not referenced in the warning.

dgarrett20, how did you fix it?

wagnerguy:

I have actually verified those things.. the only thing that i noticed was that when i deleted the "wp folders" in the directory, then tried to run the feed. i got an error that basically said that froogle was looking for a wp file to finish running the feed.. I added the folders back but deleted some individual files that were not referenced in the warning.

dgarrett20, how did you fix it?

Go to your admin of your store configuration/Google Base Feeder Configuration and and make sure your Output Directory is set feed/ and change your Output File Name to feedpoppy and see if that will not fix your problem.

countrycharm:

Go to your admin of your store configuration/Google Base Feeder Configuration and and make sure your Output Directory is set feed/ and change your Output File Name to feedpoppy and see if that will not fix your problem.

when you say my admin, do you mean, within my file manager or ftp. or do you mean the online config section.. if you mean the latter, there are no options for output directory and output file name

I have an issue where all the products that are in my store are NOT in the feed......How do i modify it so all of the products are there?

wagnerguy:

when you say my admin, do you mean, within my file manager or ftp. or do you mean the online config section.. if you mean the latter, there are no options for output directory and output file name
What I am saying when you login to the back end of your store go to configuration/Google Base Feeder Configuration and and make sure your Output Directory is set feed/ and change your Output File Name to feedpoppy

mfreund:

I have an issue where all the products that are in my store are NOT in the feed......How do i modify it so all of the products are there?

What version are you using? The latest is Version: 1.7.3a. You can download it from here

kelvyn:

I've been asking about this same problem on Numinix support site for this mod, and also my hosting company pointed me towards this thread. Has anyone worked out how to fix this mysql problem?

What version are you using? The latest is Version: 1.7.3a. You can download it from here. Re-upload all file for this module because sometimes FTP programs experience a timeout when uploading large quantities of files (such as when installing or upgrading your site), or fail to fully upload some files, or leave them as just 0-bytes in size. Some programs like SmartFTP and CuteFTP are well-known to be problematic in this area. For Windows PCs, it is recommended FileZilla as a free, fast, and reliable FTP program. On Mac, Transmit or CyberDuck are commonly acclaimed FTP tools. See it this will resolve your problem. After you do this cut on the debug and see what it tells you.

dgarrett20:

I've seen a lot of people ask about this, but no answers that have helped.

I set it up last night, everything was installed correctly, no errors. Everything has been configured correctly, I have a google base ftp account and it is active.

The only thing working is the link to view Google Base FTP Content.

When I click on create product feed the page pops up and gives a 404 code.

I've done everything I can and cannot find the solution. The first one to post something that helps can have a free Super King knife from my store.

http://www.knivesandmore.biz

Thanks.
You said you thought you have it fix and will post what you did. If you did not get it fix and still get the 404 code make sure the googlefroogle.php exist in your store's root

wagnerguy What did you put in the "Include Categories" field? configuration/Google Base Feeder Configuration and tell me whats there.

kelvyn:

Using Filezilla, all files uploaded OK, two stores, identical problem.
Make sure all your files uploaded, and is in to the correct folders. If you changed your admin folder for security reasons as you should make sure you change it in the google_base_feeder folder to match your over ride folder. Is your feed cache set to 777 ?

Did you cut on the debug in your admin?

countrycharm:

wagnerguy What did you put in the "Include Categories" field? configuration/Google Base Feeder Configuration and tell me whats there.

what is the location of this file? My configuration field only contains

Title Value Action
Google Base FTP Username
Google Base FTP Password Info
Google Base Server uploads.google.com Info
Google Base PASV true Info
Store Address http://www.prokarateshop.com Info
Store Description Info
Auction Site Attributes

wagnerguy:

what is the location of this file? My configuration field only contains

Title Value Action
Google Base FTP Username
Google Base FTP Password Info
Google Base Server uploads.google.com Info
Google Base PASV true Info
Store Address http://www.prokarateshop.com Info
Store Description Info
Auction Site Attributes

You should have that in your configuration field. This is what you should have there.

Google Base FTP Username
Google Base FTP Password
Google Base Server
Google Base PASV
Debug
Store Address
Store Description
Auction Site Attributes
Expiration Date Base
Expiration Date Adjust
Enable Map Pricing
Show Default Currency
Default Currency
Show Offer ID
Show Quantity
Include Zero Quantity
Default Quantity
Shipping Options
Condition
Show Feed Lanugage
Feed Language
Magic SEO URLs
Output File Name
Compress Feed File
Output Directory
Use cPath in url
Uploaded date
Tax Region
Display Tax
Included Categories
Excluded Categories
Show Weight
Weight Units
Product Type
Payments Accepted
Payment Notes
Image Handler

If you don't then you have not installed the sql_updates right in your database.

kelvyn:

WARNING: There is a conflict between Query Cache 1.6 (download / official forum / zen support thread) and Google Base Feeder ( download / official forum / zen support thread )

It took quite a few hours as well as support tickets to my host who gave up in the end! But starting from a clean install this morning, and putting things back one by one, I've arrived at the answer this afternoon :)

Anyway, when Query Cache is installed, and when trying to generate a product feed for Google, the error is:

Google Base Feeder v1.7.4 started 2009/05/06 01:04:05
Feed file - /home/xxx/public_html/party-store/feed/frolic_base_products.xml
Processing: Feed - Yes, Upload - No
0
in:
[select options_id, price_prefix, options_values_price, attributes_display_only, attributes_price_base_included from products_attributes where products_id = '3820' and attributes_display_only != '1' and attributes_price_base_included='1' and options_values_price > 0 order by options_id, price_prefix, options_values_price]
2013 Lost connection to MySQL server during query
in:
[select count(*) as total from sessions where sesskey = '6937d0f20ee9cbdec967fbc59e8ff2a0']

> and sometimes it also says:
> *2008 MySQL client ran out of memory*
> 
> Given that Query Cache is so good for the customer side, is it OK just to either remove it from the admin side, or somehow tell the Google Froogle (Base) feeder no to use it?
> Thanks!

I had query cache installed a while back but I ran into some problems with it with other modules. You are right about it conflicting with goggle_base also. I installed query cache to see if I would get the same error message and it showed the same error. I don't use query cache no longer so I can not help you there. I do use [Simple Cache](http://www.zen-cart.com/index.php?main_page=product_contrib_info&products_id=1139) which does about the same thing and it does not conflicts with google_base.

countrycharm:

You should have that in your configuration field. This is what you should have there.

If you don't then you have not installed the sql_updates right in your database.

ok, i understand, so i should load all the files from the Sql updates folder?