Google Base Feeder Support Thread [OLD]

conspicuouschick:

I have zencart 1.3.8a that was recently hacked. I had the hack repaired and while I was there, updated the google base feeder mod because of google's changed requirements. Now the mod won't even create a feed (yes, everything was working just fine before). I checked the admin-> configuration and the user name and password had been erased. I re-added those but it still won't 'create' a feed. Simply says "no" with no additional error message.

Now, google has changed everything to that blasted merchant center. I jump through their hoops there and realize under 'ftp' that my user name and password is gone (that did exist under the 'old' google base page, so wtf?). I re-add them, but no it's telling me that MY user name is already in use (yes, by me!) I took the path of least resistence and changed the user name, doing the same on zencart's admin-> config but the mod is still not 'creating' a feed.

Any thoughts at all?

The code has been reviewed and nothing has been found. But the mod still won't produce a feed. When the site hack was fixed, the admin page had to be changed to a different name - could that be affecting the mod in some way?

I did find some problems. It's not accepting the products because xml file contains a lot of illegal characters. Seems that when the xml is generated, it's creating whacky characters when it sees apostrophes, some quotes, etc. I have the latest version, but it till messes them up in the xml file. It replaces them with an uppercase A with a little mark above it. Any ideas?

davewest:

Check your raw feed to see if everything is as google wants. I had a problem where my feed wasn't listed and no errors showing. Turned out that my large images were being link to and not my thumbnails. I fixed the problem and all my products are listed even after the switch to the Merchant Interface.

Hey Gang,
We've just tripled the number of products in our store and now when I attempt to create the Google Base file, the popup window comes up, and it runs for 20 seconds or so, and then the browser's status window says "done" ... but in the window, it's nowhere NEAR finished with the ID:, Price, Description - including - success ....

It never finishes, it's clear that it has thousands of products left to include ...

I read back for dozens of pages and searched - seems some folks have had to edit their php.ini file, but i couldn't find WHAT to edit, or what things to change.

Basically, I'm getting about 4000-5000 products added to the file, and it's just stopping - I need it to run and keep including-success until it's finished with ALL the products.

HELP .. thanks!

bhunted:

I did find some problems. It's not accepting the products because xml file contains a lot of illegal characters. Seems that when the xml is generated, it's creating whacky characters when it sees apostrophes, some quotes, etc. I have the latest version, but it till messes them up in the xml file. It replaces them with an uppercase A with a little mark above it. Any ideas?

Had the same problems... I had to play with the sanitizer until it worked. If possible, run it so only 20 or 200 products are entered and look at the xml to see if all looks right. Again.. there is nothing wrong with the coding... just me..

Look to includes\classes\google_base.php and look for the function google_base_xml_sanitizer. The following line is where the strange A's are coming from.

$str = eregi_replace("[^[:alnum:][:space:].,’Â!()'-_/+=?ÀÂÄßÈÉÊËÎÏÔÖÙÛÜàâäèéêëîïôöùûüÿÇç«»]", "", $str);
```I worked through mine until my feed look good and ended up with this line..

$str = eregi_replace("[^[:alnum:][:space:].,!()'-_/!+=?«»]", "", $str);

@conspicuouschick
Check your write access to where the feed is created.  Sounds like something is keeping it from working...

Hi,
I am using zencart 1.38a and I installed googlebase and I am having a weird problem

When I click Create Product Feed or Upload Product Feed it opens up the popup http://www.mydomain.com/googlefroogle.php?feed=fn_uy_tp HTTP 404 Not Found Error, but they actually work, it does indeed create the XML file and when I click upload it does upload it to the merchant center...

Any ideas how I can solve this problem??

Thanks in advance!

Hey folks,

Any help with this? :unsure:

fmckinnon:

Hey Gang,
We've just tripled the number of products in our store and now when I attempt to create the Google Base file, the popup window comes up, and it runs for 20 seconds or so, and then the browser's status window says "done" ... but in the window, it's nowhere NEAR finished with the ID:, Price, Description - including - success ....

It never finishes, it's clear that it has thousands of products left to include ...

I read back for dozens of pages and searched - seems some folks have had to edit their php.ini file, but i couldn't find WHAT to edit, or what things to change.

Basically, I'm getting about 4000-5000 products added to the file, and it's just stopping - I need it to run and keep including-success until it's finished with ALL the products.

HELP .. thanks!

fmckinnon:

Hey folks,

Any help with this? :unsure:

Are you seeing any errors in your webserver log files? Just judging on circumstances I'm wondering if you're hitting a PHP timeout or memory limit. If so I think you should see some errors in your webserver log files. Also if I'm on the right track, you should be able to increase the culprit setting in php.ini, bounce Apache and be good to go.

Hey, haven't seen web logs but just installed another module (the one from MagenticOne) and got errors in the output ... the server is timing out. Increasing php.ini to 120 seconds (from 30 sec) for max_timeout and also increased memory limit from 32MB to 64Mb ... well, I should say I've emailed my host and asked them to do it, and restart apache - hoping for the best.

fmckinnon:

Hey, haven't seen web logs but just installed another module (the one from MagenticOne) and got errors in the output ... the server is timing out. Increasing php.ini to 120 seconds (from 30 sec) for max_timeout and also increased memory limit from 32MB to 64Mb ... well, I should say I've emailed my host and asked them to do it, and restart apache - hoping for the best.

Create a file named "phpinfo.php" in your Zen Cart document root folder. In it put:

<?php echo phpinfo(); ?>

Then hit the file in your browser.

That'll allow you to see what the settings for execution time and memory your Zen installation is using. Sometimes there are multiple "instances" of these settings floating around a server...

Probably don't want to leave this file around for any longer than during your troubleshooting as it poses some degree of security risk.

Good luck.

Er, I forgot in Zen, this same info is also available in the Admin backend. Tools -> Server/Version Info

THAT WORKED! Many thanks... just wish I knew that before I changed about 50 products manually. Spent many hours on this. Thanks thanks thanks! :D:clap:

davewest:

Had the same problems... I had to play with the sanitizer until it worked. If possible, run it so only 20 or 200 products are entered and look at the xml to see if all looks right. Again.. there is nothing wrong with the coding... just me..

Look to includes\classes\google_base.php and look for the function google_base_xml_sanitizer. The following line is where the strange A's are coming from.

$str = eregi_replace("[^[:alnum:][:space:].,’Â!()'-_/+=?ÀÂÄßÈÉÊËÎÏÔÖÙÛÜàâäèéêëîïôöùûüÿÇç«»]", "", $str);

> ```
$str = eregi_replace("[^[:alnum:][:space:].,!()'-_/!\+=?«»]", "", $str);
```Running just a short amount of products through is just to speed things up. One day I'll spend some time in fixing my descriptions so I wont have to modify things.
>  
>  
> @conspicuouschick
> Check your write access to where the feed is created. Sounds like something is keeping it from working...

davewest:

@conspicuouschick
Check your write access to where the feed is created. Sounds like something is keeping it from working...

Not sure what you mean - permissions on a specific file?

conspicuouschick:

Not sure what you mean - permissions on a specific file?
Make sure the folder /feed/ has 777 permissions. Delete any previously created feeds inside that folder and run the exporter again.

numinix:

Make sure the folder /feed/ has 777 permissions. Delete any previously created feeds inside that folder and run the exporter again.

The permissions were already at 777, but I 'reset' them, and deleted a feed. However, when I ran hit 'create' feed, I received this very not illuminating message:

Processing: Feed - No, Upload - No

Hello

I was wondering if this could be possable. I am trying to put a tracker url in my google feed so I can see the conversion rate.

Is there a section in my google base code where I can put a Satic url to be put in from of my products url.

Thanks

conspicuouschick:

The permissions were already at 777, but I 'reset' them, and deleted a feed. However, when I ran hit 'create' feed, I received this very not illuminating message:

Processing: Feed - No, Upload - No

As I mentioned earlier, I had to rename the admin folder because of the hack situation. Is there something in that change that could be causing the conflict?

Hey Gang,
I've got a big issue where all of our products are showing up with "FREE SHIPPING' on Google Base. I've got shipping rate setup in my merchant center using Carrier Calculated, the same way I'm using in my store.

I've narrowed down the issue to the xml file generated by this plugin, as it's sending a $0 price, which overrides the settings:

<g:shipping> <g:country>US</g:country> <g:service>Ground</g:service> <g:price>0</g:price></g:shipping>
sorry - this is converting to smilies

My question is ... WHERE IS THIS coming from?
In my Google Base Feeder settings, I've got it set to send weight.

Under Select Shipping Method, I have:
per weight unit
**
So where is the g : price value coming from??**

Hi,

When I installed it, there is no "Google Base Configuration" at :

Admin->Configuration->Google Base Configuration

What happened ? Thanks.

fmckinnon:

Hey Gang,
I've got a big issue where all of our products are showing up with "FREE SHIPPING' on Google Base. I've got shipping rate setup in my merchant center using Carrier Calculated, the same way I'm using in my store.

Our feed updated last night (setup for a once a week update) and I just noticed this morning that we've got this problem too.

No idea what changed or of a solution. We haven't changed much on our sites end and no new modules, updates or anything. Since we both have this, presumably new, problem it might be wide spread... especially if google made some changes on their end.

Jeff

I am having the Bullet problem that other have had. I am using the latest version of zen and downloaded the 1.7.4 version of google base feeder. I have to say that when I installed I didn't completly read step 3 that says: "install sql patches AND install Googlefroogle.sql" I only installed the googlefoogle.sql.

Everything worked fine except for the bullet problem. So I went back and started installing patches starting with the update 1.7.3a patch but got this error message:

1062 Duplicate entry 'GOOGLE_BASE_DEBUG' for key 2
in:
[INSERT INTO configuration (configuration_id, configuration_title, configuration_key, configuration_value, configuration_description, configuration_group_id, sort_order, date_added, use_function, set_function) VALUES (NULL, 'Debug', 'GOOGLE_BASE_DEBUG', 'false', 'Turn on simple debug?', @configuration_group_id, 0, NOW(), NULL, 'zen_cfg_select_option(array('true', 'false'),');]
If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.

What should be my next steps to get this to work. I really don't want to have to change my product descriptions.