Paypal Taxes and Shipping Address

10 Jun 2007, 11:45 PM

New Zenner

Join Date:: Mar 2007
Posts:: 63
Plugin Contributions:: 0

Paypal Taxes and Shipping Address

Hi,

I'm having a problem with checkout. I was using a test customer in the USA (I'm in Canada so USA customers dont get charged any taxes). On the checkout confirmation screen it doesn't show taxes, however when it goes through to Paypal taxes are added. Even on the e-mail confirmation it shows up with taxes. It shows CA GST 6.0% which is the tax category for Canada only but it's charging on customers to the USA.

It may be tied to the other problem I'm having too... I have a shipping address to the USA but when I login to Paypal and complete the Express checkout it changes the shipping address to the paypal shipping address they have on their account. This is confusing the shipping department. Is it possible to ignore or not ask the customers for shipping address in Paypal?

Help! I tried searching for the answers but i couldn't find any.

Thanks - Zack

11 Jun 2007, 6:01 AM

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,515
Plugin Contributions:: 176

Re: Paypal Taxes and Shipping Address

Taxes are being added at the PayPal end because you have your PayPal account configured to collect taxes.
The best way to resolve that is to turn off taxes in your PayPal account and let Zen Cart handle them.
But that means if you have ebay or other payments also going through your PayPal account ... they won't get taxed anymore.

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