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Can I get any Phone Tech Support?

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14 Jun 2007, 5:02 PM

#1

New Zenner

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Can I get any Phone Tech Support?

I have posted a question on a shipping problem I am having, with no respones. I really need some help soon. This error is COSTING me money. The company I purchased the website from doesn't know how to fix it either. (since they are posting on here too:no:) Is there a phone number to call? Even if I have to pay. At this point I will do whatever!
Kevin

14 Jun 2007, 6:31 PM

#2

Totally Zenned

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Re: Can I get any Phone Tech Support?

whats teh shipping problem, and who did you buy the site from, ( just curious )

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14 Jun 2007, 6:35 PM

#3

Obaa-san

Join Date:: Jun 2003
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Re: Can I get any Phone Tech Support?

Your post has been answered in the original thread.

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

14 Jun 2007, 6:41 PM

#4

New Zenner

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Re: Can I get any Phone Tech Support?

My shipping problem is when I try to use Table rates, When I do this at check out, it says "not shipping to your region"

This site was put together by Origin3.net.

Kevin

14 Jun 2007, 7:44 PM

#5

New Zenner

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Re: Can I get any Phone Tech Support?

In my store I have the ZONE chosen as where I am....

Check your ZONE setting in the Store Configuration.

14 Jun 2007, 8:02 PM

#6

Totally Zenned

Join Date:: Mar 2004
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Re: Can I get any Phone Tech Support?

make sure that your products are not marked ( inside the product setup ) as always free shipping

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14 Jun 2007, 8:21 PM

#7

New Zenner

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Re: Can I get any Phone Tech Support?

THANK YOU THANK YOU That was it!!!! Such a simple thing! Yet I have much much less hair in my head now.
Kevin
:clap::clap::clap: